In this guide for business and personal life, several business trainers offer help in negotiating those "important" conversations that have a high-anxiety factor. They offer a seven-point program to help one negotiate the pitfalls and acquire skills and confidence in interpersonal relations.
Luntz offers a behind-the-scenes look at how the tactical use of words and phrases--the power of language--affects political choices, purchases, and even personal belief. A new chapter shares insight on the language of the 2008 elections.
When you subtract the amount of hours you sleep, work, and commute, you probably don't have more than one or two hours a day to do what you would like to do-and that's if you have the money to do it. Don Failla has been teaching his simple network marketing method which allows anyone to learn how to own his or her life by building a home-based ...
FOREWORD BY GUY KAWASAKI Presentation designer and internationally acclaimed communications expert Garr Reynolds, creator of the most popular Web site on presentation design and delivery on the net -- presentationzen.com -- shares his experience in a provocative mix of illumination, inspiration, education, and guidance that will change the way ...
This volume presents a three-in-one approach to business communication, covering text, practical workbook, and a self-teaching grammar/mechanics handbook. Basic writing skills are emphasized, and these are applied to a variety of memos, letters, reports, and resumes. This edition features increased coverage of contemporary business communication ...
The authors of the "New York Times" bestseller "Crucial Conversations" show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behaviour. You can discover skills to resolve touchy, controversial, and complex issues at work and at home now available in this ...
Business Communication: Process and Product is a time-tested, Web-supported, teaching/learning/testing system that delivers comprehensive resources. The text uses the 3-x-3 writing process to guide the user in writing effectively. Accurate, detailed model documents provide numerous examples for learners to emulate, and abundant activities and ...
Once upon a time, "networking" meant shaking hands and passing out business cards. But in a sell-saturated world of junk faxes and telemarketing, virtually everyone - from sales reps to self-employed psychotherapists - needs a tested system for building lucrative contacts, one that sets them apart from the pack. "Endless Referrals" provides such a ...
More than a decade after establishing itself as the number-one book on international business etiquette, "Kiss, Bow, or Shake Hands" has been fully revised to reflect the profound global transformation that has occurred since its debut. In this new edition, author Terri Morrison - the leading expert in this field - has included: comprehensive ...
Co-written by Professor Robert Cialdini, the world's most quoted expert on influence, "Yes!" presents dozens of surprising discoveries from the science of persuasion in short, enjoyable, and insightful chapters that readers can apply immediately to become a more effective persuader.
It's often reported that the number one fear among American adults is public speaking, but in today's competitive business world, effective communication is a crucial skill - and the cost of being less than effective is high. From the White House to boardrooms worldwide, Tim Koegel has strengthened the presentations, media relations, and ...
Ober prepares students for business communication by employing a hands-on approach, connecting topics, examples, and exercises to the modern workplace. The text provides ample opportunity for students to practice their oral and written skills, and includes strategies for using email, voicemail, the Internet, and other innovations in communication ...
This work teaches you to make a winning argument in the boardroom, in the bedroom, at home or in the office, with your spouse, with your children, with your friends and and with your relations. The author's view is that argument is an art form, a technique which can be learnt, to give you advantage over your opponent and to persuade them that ...
This book is written for you if you need to communicate in today's business or professional environment. *The thought of giving a presentation is making you nervous. How can you relax? *How can you write faster and more succinctly? *How can you use PowerPoint to create more effective slides? *How can you communicate effectively in different ...
Many CEOs, entrepreneurs, top salespeople, and pastors agree on one characteristic that is most needed for success in leadership positions--the ability to work with people. Maxwell translates decades of experience into 25 People Principles that anyone can learn.
"Writing That Works" is unique among business and professional writing textbooks. The book's advice on the writing process, abundant workplace samples, guidance on working to deadline, and practical assignments all draw on the author team's real-world and academic experiences. Honed by the suggestions and contributions of more than a hundred ...
Maxwell offers up the fruit of his research, having examined what it takes to interact and excel while working with others. He points to 17 core qualities exhibited by those who succeed in teams, underpinning each with selected quotations from leaders of industry.
Longtime staffers at The New York Times have compiled a "revised and expanded" edition, to 365 pages, of this good resource for the dos and don'ts of writing.
Drawing on case studies and research from both management and communications fields, this text provides students with an understanding of the basic concepts and techniques needed to communicate successfully in today's business world. Separate chapters on the communication process and organizational theory form the foundation for later discussions ...
In the first edition of "Zapp!", Byham revealed a brilliant new system for jump-starting corporate success--with smart, efficient, and effective methods for motivating employees and improving productivity. Now updated to keep pace with the ever-changing business environment of the nineties, this revised edition brings new insights that are sure to ...
This Eighth Edition of "Business and Administrative Communication" by Donna Kienzler and Kitty Locker is a true leader in the business communications field. Beyond covering the broad scope of topics in both oral and written business communication, Locker's text uses a student-friendly writing style and strong design element to hold student ...
Offering the perfect balance of theory and practical skills, this market-leading text equips students to make reasoned and effective communication decisions. Recognized for its ability to help students understand the crucial connection between theory and practice, the Ninth Edition includes a new feature called "Ask the Researcher" in which ...
This guide offers 50 proven exercises any manager can use without spending lots of money. These group activities are designed with the non-trainer in mind. It features a special chapter on troubleshooting and dealing with unexpected difficulties in team-building.
Get the business leader's guide to using Twitter to gain competitive advantage. Since 2006, forward-thinking companies like Apple, JetBlue, Whole Foods, and GM have discovered the instant benefits of leveraging the social media phenomenon known as Twitter to reach consumers directly, build their brand, and increase sales. Twitter is at the leading ...
This text provides students with knowledge about organizational communication processes and how they have been explored in theory and research. As the title suggests, the first half of the book, "Approaches", considers how issues of organizational communication have been investigated and conceptualized. This section is then used as a basis through ...
We guarantee every item's condition, as described on Alibris. If you are not satisfied that an item is as described, return your purchase for a refund.
The 17 Indisputable Laws of Teamwork: Embrace Them and Empower Your Team
