About this title: The authors of the "New York Times" bestseller "Crucial Conversations" show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behaviour. You can discover skills to resolve touchy, controversial, and complex issues at work and at home now available in this follow-up to the internationally popular "Crucial Conversations". It includes scripts modelling the best way to deal with confrontations.
Note: This is a general synopsis. Each listing is described below.
Description: Acceptable. Book is in good reading condition. Cover has wear at edges and corners, and may have creases. Spine has wear at edges and may have creases. read more
Description: Very Good. 0071446524 Ships next business day. Very Good Condition and Unread! Text is clean and unmarked! Light shelf wear to cover from storage, crease. --Be Sure to Compare Seller Feedback and Ratings before Purchasing--Has a small black line on bottom/exterior edge of pages. read more
Description: McGraw-Hill 2005. Co-Written with Joseph Grenny, Ron McMillan, and Al Switzler. Foreword by Tom Peters. All books in VG or better condition. read more
Description: Very Good. 0071446524 Paperback, Condition: Very Good; this book is in very good condition with light curve to the spine / light reading creases to the covers. read more
Description: Very Good. 0071446524 Paperback, Condition: Very Good; this book is in very good condition with light curve to the spine / light reading creases to the covers. read more
Binding: Softcover
Publisher: McGraw-Hill
Date Published: 2004-08-27
ISBN-13:9780071446525ISBN:0071446524
Description: NEW. Softcover. From an inventory that is 100% brand-new, 100% direct from the publishers' distribution channel. We carry NO pre-owned, NO remaindered. We pack in CARDBOARD to ensure the pristine quality is maintained. (Bubble-wrap alone is NOT sufficient to protect from USPS equipment. ) Guaranteed brand-NEW, protected with CARDBOARD, your satisfaction is guaranteed. BKLUVID: 9780071446525. read more
Binding: Paperback
Publisher: McGraw-Hill
Date Published: 2004
ISBN-13:9780071446525ISBN:0071446524
Description: New. Brand New! Buy with confidence-your satisfaction is guaranteed at B-Logistics! Due to the large scale of our operation, we do not have access to the specific contents/condition of our items. Please note that Expedited shipping is not available at this time. read more
Binding: Paperback
Publisher: McGraw-Hill Education(McGraw-Hill Professional)
Date Published: 2004
ISBN-13:9780071446525ISBN:0071446524
Description: BRAND NEW PAPERBACK. 9 by 6 inches. (284 pages) the authors of the new york times bestseller crucial conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behaviour discover skills to resolve touchy, controversial, and complex issues at work and at home now available in this follow-up to the internationally popular crucial conversations. includes scripts modelling the best way to deal ... read more
Binding: Paperback
Publisher: McGraw-Hill
Date Published: 2004-08-26
ISBN-13:9780071446525ISBN:0071446524
Description: Very Good. No highlighting-no underlining w/clean clear text. Tight binding. Slight cover curl. Purchase and help a youth pastor with three daughters. read more
Binding: Paperback
Publisher: McGraw-Hill
Date Published: 2004-08-26
ISBN-13:9780071446525ISBN:0071446524
Description: Very Good. As pictured. Only very light wear along the edges otherwise like new. No marks. No creases to spine, cover, or pages. A clean, tight, very good book. Excellent customer service is our first priority. read more
Binding: Paperback
Publisher: MCGRAW HILL BOOK CO
Date Published: 2004
ISBN-13:9780071446525ISBN:0071446524
Description: New. "Hey, if you read only one 'management' book this decade...I'd insist that it be "Crucial Confrontations, "--from the foreword by TOM PETERS "Revolutionary ideas...opportunities for breakthrough..."--STEPHEN R. COVEY, author of "The 7 Habits of Hig... read more
Binding: Paperback
Publisher: Mcgraw-Hill Education-Europe
Date Published: 2008
ISBN-13:9780071446525ISBN:0071446524
Description: New. Shows you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behaviour. This work lets you discover skills to resolve touchy, controversial, and complex issues at... read more
"The book had some great information, but again, you have to pick it out from amongst sections of drivel. Overall, it was a good read and I'm glad I read it."
"Excellent book on how to deal with extremely difficult conversations. I have read tons of books on communication, and this book got me to think in ways I never had before. Great ideas for how to confront serious problems in a relationship (mostly focused on work relationships with some examples around personal relationships). I have already found myself putting some of the principles to use and I really see the difference! This book is great if you have a hard time confronting people OR have a hard time dealing with resistance, defensiveness, and other bad behavior ONCE you confront others."
"I will be teaching this book the end of May at the Salt Lake Baptsit Association Office. This should be a help for our pastors and ministers in knowing when and how to confront those whose actions fall short of expectations. This is a very much needed discipline in the church, though the book was written from a business context."
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