About this title: Most salespeople spend half their working lives on the phone. This comprehensive guide helps them maximize that time for two key results - dramatically higher sales and stronger customer relationships - regardless of the product or service being sold. Linda Richardson, a pioneer in consultative selling, demonstrates how to use the phone to establish rapport; determine customer needs; get appointments; close sales; and much more. It includes worksheets to help readers test their skills and hone their teleselling techniques for all types of clients and sales situations.
Note: This is a general synopsis. Each listing is described below.
Binding: Paperback
Publisher: McGraw-Hill
Date published: 1994-12-01
ISBN-13:9780070523760ISBN:0070523762
Description: Very Good. Light wear on cover. Pages clean. Reliable seller. Fast shipping from central Texas (Austin area). All international orders ship by airmail. read more
Binding: Softcover
Publisher: McGraw-Hill
Date published: 1994
ISBN-13:9780070523760ISBN:0070523762
Description: Good. Light shelf wear and minimal interior marks. Millions of satisfied customers and climbing. Thriftbooks is the name you can trust, guaranteed. Spend Less. Read More. read more
Binding: Softcover
Publisher: McGraw-Hill
Date published: 1994
ISBN-13:9780070523760ISBN:0070523762
Description: Good. Shows some signs of wear, and may have some markings on the inside. Shipped to over one million happy customers. Your purchase benefits world literacy! read more
Binding: Softcover
Publisher: McGraw-Hill
Date published: 1994
ISBN-13:9780070523760ISBN:0070523762
Description: Good. Book shows minor use. Cover and Binding have minimal wear and the pages have only minimal creases. A tradition of southern quality and service. All books guaranteed at the Atlanta Book Company. read more
Binding: Softcover
Publisher: McGraw-Hill
Date published: 1994
ISBN-13:9780070523760ISBN:0070523762
Description: Good. Book shows minor use. Cover and Binding have minimal wear and the pages have only minimal creases. A tradition of southern quality and service. All books guaranteed at the Atlanta Book Company. read more
Binding: Softcover
Publisher: McGraw-Hill
Date published: 1994
ISBN-13:9780070523760ISBN:0070523762
Description: Good. Book shows minor use. Cover and Binding have minimal wear and the pages have only minimal creases. A tradition of southern quality and service. All books guaranteed at the Atlanta Book Company. read more
Binding: Softcover
Publisher: McGraw-Hill
Date published: 1994
ISBN-13:9780070523760ISBN:0070523762
Description: Very good. Light wear to edges and pages. Cover and spine show no easily noticeable damage. A tradition of southern quality and service. All books guaranteed at the Atlanta Book Company. read more
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