About this title: In the first edition of "Zapp!", Byham revealed a brilliant new system for jump-starting corporate success--with smart, efficient, and effective methods for motivating employees and improving productivity. Now updated to keep pace with the ever-changing business environment of the nineties, this revised edition brings new insights that are sure to boost any company's quality, productivity, and bottom line.
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Description: Good. Light shelf wear and minimal interior marks. Millions of satisfied customers and climbing. Thriftbooks is the name you can trust, guaranteed. Spend Less. Read More. read more
Description: Good. Shows some signs of wear, and may have some markings on the inside. Shipped to over one million happy customers. Your purchase benefits world literacy! read more
Description: New in None as Issued jacket. / 0449002829. LIKE NEW. 1997. clean inside; just a tiny cover crease. no edge wear. prompt shipping, good service, careful packing. free Delivery Confirmation. read more
Description: Fine-Used in None as Issued jacket. / 0449002829. LIKE NEW CONDITION. 1997. TEXT is clean and without marks or highlighting BINDING is tight and square COVER has tiny thumb-crease. prompt shipping, good service, careful packing. free Delivery Confirmation. read more
Binding: Paperback
Publisher: Ballantine Books Inc
Date Published: 1992
ISBN-13:9780449002827ISBN:0449002829
Description: Good. **SHIPPED FROM UK** We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence! read more
Binding: Softcover
Publisher: Fawcett Books
Date Published: 1998-02-01
ISBN-13:9780449002827ISBN:0449002829
Description: NEW. Softcover. From an inventory that is 100% brand-new, 100% direct from the publishers' distribution channel. We carry NO pre-owned, NO remaindered. We pack in CARDBOARD to ensure the pristine quality is maintained. (Bubble-wrap alone is NOT sufficient to protect from USPS equipment. ) Guaranteed brand-NEW, protected with CARDBOARD, your satisfaction is guaranteed. BKLUVID: 9780449002827. read more
Description: Good. Book shows minor use. Cover and Binding have minimal wear and the pages have only minimal creases. A tradition of southern quality and service. All books guaranteed at the Atlanta Book Company. read more
"This was a fun to read business book with some good common sense approaches for how to treat employees and people in general. It isn't going to solve the problem of world peace butit is a good reminder for how we should be acting anyway."
"This modern day office fable is a fun, quick read. I like to reread it every couple years. It is a good reminder of how we can empower our employees so that they want to be a productive member of the group."
"This is a fun management book that is written in the form of a fable. The format is concise and easy to read,which is a bonus for busy people striving to make things better. If you are a manager or supervisor who is interested in nurturing positive working environments, increasing collaboration and collegiality and improving productivity, this book is for you.
I found that many of the factors of managerial success rely on emotional intelligence--active listening, showing empathy, providing sincere words of encouragement and building up of workers' self-esteem. These suggestions reminded me of Maslow's Hierarchy of Needs. After food and shelter requirements are met, people have a need for social acceptance and personal validation. While I have not finished the book yet, I have not doubt that it will continue to deliver practical advice for building community in the workplace and for helping managers learn how to give their employees a Zapp! (a sense of empowerment, autonomy and validation) vs. a Sapp (let downs, lack of control and abandonment)."
"excellent book if you manage people or even if you are a sole contributor. was introduced to the book during my general electric leadership class and continue to reference it from time to time."
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