About this title: In showing how loyalty-based management leads to the creation of value, this book reveals the secrets of Bain and Company's strategy for retaining loyal customers, employees and investors. It also demonstrates the economic effect of customer, shareholder and employee loyalty.
Note: This is a general synopsis. Each listing is described below.
Binding: Hardcover
Publisher: Harvard Business School Press
Date Published: 01/1996
ISBN-13:9780875844480ISBN:0875844480
Description: Good in good dust jacket. Good, In good dust jacket. Sewn binding. Cloth over boards. With dust jacket. 323 p. Contains: Illustrations. Ex-Library expected imperfections. read more
Binding: Hardcover
Publisher: Harvard Business School Press
Date Published: 2008
ISBN-13:9780875844480ISBN:0875844480
Description: A wonderful copy with some minor edgewear to the cover. Dust Jacket has some edgewear present. -, Hard Cover, Very Good / Very Good. read more
Binding: Hardcover
Publisher: Harvard Business School Press
Date Published: 2008
ISBN-13:9780875844480ISBN:0875844480
Description: A wonderful copy with some minor edgewear to the cover. Dust Jacket has some edgewear present. -, Hard Cover, Very Good / Very Good. read more
Binding: Hardcover
Publisher: Harvard Business School Press
ISBN-13:9780875844480ISBN:0875844480
Description: Very Good. 0875844480 light shelf wear / edge wear cover / pages very good condition//"Buy with Confidence-Satisfaction Guaranteed! Customer Service Makes All the Difference. " read more
Binding: Hardcover
Publisher: Harvard Business School Press
ISBN-13:9780875844480ISBN:0875844480
Description: Good. Light shelf wear and minimal interior marks. Millions of satisfied customers and climbing. Thriftbooks is the name you can trust, guaranteed. Spend Less. Read More. read more
Description: Good. Shows some signs of wear, and may have some markings on the inside. Shipped to over one million happy customers. Your purchase benefits world literacy! read more
Binding: Hardcover
Publisher: Harvard Business School Press
Date Published: 1996
ISBN-13:9780875844480ISBN:0875844480
Description: Good. Standard used condition. May have light reading or storage wear. All orders processed within 2 business days. Ships from Foxboro MA. read more
Edition: Illustrated.
Binding: Hardcover
Publisher: Harvard Business School Press
Date Published: 1996
ISBN-13:9780875844480ISBN:0875844480
Description: Very good in very good dust jacket. Nice hard cover, lightly read, slight shelf wear to dust jacket, stk #1182m7. Sewn binding. Cloth over boards. With dust jacket. 323 p. Contains: Illustrations. Audience: General/trade. read more
Edition: 12th Printing
Binding: Hardcover
Publisher: Harvard Business School Press, Boston, Mass
Date Published: 1996
ISBN-13:9780875844480ISBN:0875844480
Description: Very Good in Very Good jacket. 323 Pages. Measures: 6-1/4" x 9-1/2" Clean, tight copy with no writing or markings. Not an Ex-Library Book or a Book Club Edition. Colorfully illustrated dust jacket. Includes numerous figures, Preface, 11 Chapters, Notes, Index, and a photograph with brief biography of the author. read more
Edition: 7th Printing
Binding: Hardcover
Publisher: Harvard Business School Pr, Boston, Massachusetts, U.S.A.
Date Published: 1996
ISBN-13:9780875844480ISBN:0875844480
Description: Very Good in Very Good jacket. 323 Pages. Measures: 6-1/4" x 9-1/4" Clean, tight copy with no writings or markings. Not an Ex-Library Book or a Book Club Edition. Colorfully illustrated dust jacket. Includes numerous Figures, Preface, 11 Chapters, Notes, Index, and a photograph and a brief biography of the author. read more
Binding: Hardcover
Publisher: Harvard Business School Press
Date Published: 2008-10-02
ISBN-13:9780875844480ISBN:0875844480
Description: Very Good. This is a very nice hardcover copy, 1996 edition, cover identical. DJ is good w/light edge wear, light rubbing, wear area along back cover near spine (looks like rub from spiral notebook). Binding is tight and square. No names, no stickers.2 pgs w/highlighting; otherwise text clean. Careful packaging and fast shipping. read more
Description: Good. 2008-Hardcover----Used-Good-Hall Street Books proudly ships from Brooklyn, NY. All orders are processed and shipped within 24 hours, M-F. 100% money back No-Worry guarantee with expedited delivery and delivery confirmation available. read more
Binding: Hardcover
Publisher: Harvard Business School Press
Date Published: 10-2-08
ISBN-13:9780875844480ISBN:0875844480
Description: FINE. Crisp, clean, unread hardcover with light shelfwear/edgewear and possibly a very small tear to the dust jacket-NICE! 1.55 lbs. read more
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