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Why Customers Don't Do What You Want Them to Do and What to Do about It

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Why Customers Don't Do What You Want Them to Do and What to Do about It

by Ferdinand F Fournies

About this title: Sales trainer Ferdinand F. Fournies, knows that the key to selling is at once basic and revolutionary: "What successful salespeople do is to help people to buy." So he's written a practical book that approaches selling from the customer's point of view. Using his Problem/Solution format, Fournies helps readers understand why customers act the way they do - and shows them how to respond in order to move the selling process to a winning conclusion. He presents 25 sales scenarios familiar to every salesperson, followed by specific solutions proven to work when: "They don't need what you're ... read more

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Why Customers Don't Do What You Want Them to Do-and What to Do About It used book

Why Customers Don't Do What You Want Them to Do-and What to Do About It

by Fournies, Ferdinand F.

price: $1.99

Ships from NJ, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Binding: Hardcover Publisher: McGraw-Hill, Blacklick, Ohio, U.S.A. Date Published: 1993 ISBN-13: 9780070217003 ISBN: 0070217009

Description: Very Good in Very Good jacket. Hust a hint of light edge wear to soft cover. Clean text no marks. read more

condition:

Book: Very Good

 

seller information:

Name: STF Store, NJ, USA

Reliability: Best

Why Customers Don't Do What You Want Them to Do and What to Do about It new book

Why Customers Don't Do What You Want Them to Do and What to Do about It

by Fournies, Ferdinand F

price: $1.99

Ships from GA, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Binding: Trade paperback Publisher: McGraw-Hill Companies Date Published: 1994 ISBN-13: 9780070217010 ISBN: 0070217017

Description: New. No dust jacket as issued. Excellent condition. No marks. Trade paperback (US). Glued binding. 224 p. Audience: General/trade. read more

condition:

Book: New

 

seller information:

Name: RNT Books, GA, USA

Reliability: Best

Why Customers Don't Do What You Want Them to Do and What to Do About It used book

Why Customers Don't Do What You Want Them to Do and What to Do About It

by Ferdinand F. Fournies

price: $1.99

Ships from FL, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Binding: Softcover Publisher: McGraw-Hill Date Published: 1994 ISBN-13: 9780070217010 ISBN: 0070217017

Description: A wonderful copy with some minor edgewear to the cover. -, Trade PaperBack, Very Good / read more

condition:

Book: Very Good

 

seller information:

Name: Sea Shell Books, FL, USA

Reliability: Best

Why Customers Don't Do What You Want Them to Do--and What to Do About It used book

Why Customers Don't Do What You Want Them to Do--and What to Do About It

by Ferdinand F. Fournies

price: $1.99

Ships from FL, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Binding: Hardcover Publisher: Mcgraw-Hill Date Published: 1993 ISBN-13: 9780070217003 ISBN: 0070217009

Description: A wonderful copy with some minor edgewear to the cover. Dust Jacket may have chips and close tears. -, Hard Cover, Very Good / Good. read more

condition:

Book: Very Good

 

seller information:

Name: Sea Shell Books, FL, USA

Reliability: Best

Why Customers Don't Do What You Want Them to Do--and What to Do About It used book

Why Customers Don't Do What You Want Them to Do--and What to Do About It

by Ferdinand F. Fournies

price: $1.99

Ships from FL, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Binding: Softcover Publisher: Mcgraw-Hill Date Published: 1993 ISBN-13: 9780070217003 ISBN: 0070217009

Description: A wonderful copy with some minor edgewear to the cover. -, Trade PaperBack, Very Good / read more

condition:

Book: Very Good

 

seller information:

Name: Sea Shell Books, FL, USA

Reliability: Best

Why Customers Don't Do What You Want Them to Do--and What to Do About It used book

Why Customers Don't Do What You Want Them to Do--and What to Do About It

by Ferdinand F. Fournies

price: $1.99

Ships from VA, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Binding: Hardcover Publisher: Mcgraw-Hill Date Published: 1993 ISBN-13: 9780070217003 ISBN: 0070217009

Description: Good in Good jacket. 96-W Ex-library. Books rated "Good" may have some notes, underlining, or highlighting. These books also may contain the previous owner's name, stamp, sticker, or gift inscription, or may be library discards. read more

condition:

Book: Good

 

seller information:

Name: Spotlight Books, VA, USA

Reliability: Best

Why Customers Don't Do What You Want Them to Do and What to Do About It used book

Why Customers Don't Do What You Want Them to Do and What to Do About It

by Ferdinand F. Fournies

price: $1.99

Ships from CA, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Binding: Paperback Publisher: McGraw-Hill Date Published: 1994 ISBN-13: 9780070217010 ISBN: 0070217017

Description: Good. Very slight wear, clean pgs- read more

condition:

Book: Good

 

seller information:

Name: BookBuyers Online1, CA, USA

Reliability: Best

Why Customers Don't Do What You Want Them to Do--and What to Do About It used book

Why Customers Don't Do What You Want Them to Do--and What to Do About It

by Ferdinand F. Fournies

price: $1.99

Ships from MD, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Edition: UNKNOWN Publisher: McGraw-Hill Date Published: 3/19/1993 ISBN-13: 9780070217003 ISBN: 0070217009

Description: Very good. read more

condition:

Book: Very Good

 

seller information:

Name: Ukazoo Books, MD, USA

Reliability: Best

Why Customers Don't Do What You Want Them to Do--and What to Do About It used book

Why Customers Don't Do What You Want Them to Do--and What to Do About It

by Ferdinand F. Fournies

price: $1.99

Ships from MD, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Edition: UNKNOWN Publisher: McGraw-Hill Date Published: 3/19/1993 ISBN-13: 9780070217003 ISBN: 0070217009

Description: Very good. read more

condition:

Book: Very Good

 

seller information:

Name: Ukazoo Books, MD, USA

Reliability: Best

Why Customers Don't Do What You Want Them to Do and What to Do About It used book

Why Customers Don't Do What You Want Them to Do and What to Do About It

by Ferdinand F. Fournies

price: $1.99

Ships from MD, USA Order this item today and it should be delivered to any address by Thursday, December 24.

ISBN-13: 9780070217010 ISBN: 0070217017

Description: Very Good. read more

condition:

Book: Very Good

 

seller information:

Name: Wonder Book - Member ABAA/ILAB, MD, USA

Reliability: Best

Why Customers Don't Do What You Want Them to Do--and What to Do About It used book

Why Customers Don't Do What You Want Them to Do--and What to Do About It

by Ferdinand F. Fournies

price: $1.99

Ships from IN, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Binding: Hardcover ISBN-13: 9780070217003 ISBN: 0070217009

Description: Good. Former Library book. Shows some signs of wear, and may have some markings on the inside. Shipped to over one million happy customers. Your purchase benefits world literacy! read more

condition:

Book: Good

 

seller information:

Name: Better World Books, IN, USA

Reliability: Best

Why Customers Don't Do What You Want Them to Do and What to Do About It used book

Why Customers Don't Do What You Want Them to Do and What to Do About It

by Ferdinand F. Fournies

price: $1.99

Ships from IN, USA Order this item today and it should be delivered to any address by Thursday, December 24.

ISBN-13: 9780070217010 ISBN: 0070217017

Description: Good. Shows some signs of wear, and may have some markings on the inside. Shipped to over one million happy customers. Your purchase benefits world literacy! read more

condition:

Book: Good

Available qty: 2

 

seller information:

Name: Better World Books, IN, USA

Reliability: Best

Why Customers Don't Do What You Want Them to Do--and What to Do About It used book

Why Customers Don't Do What You Want Them to Do--and What to Do About It

by Ferdinand F. Fournies

price: $1.99

Ships from IN, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Binding: Hardcover ISBN-13: 9780070217003 ISBN: 0070217009

Description: Very Good. Great condition for a used book! Minimal wear. Shipped to over one million happy customers. Your purchase benefits world literacy! read more

condition:

Book: Very Good

 

seller information:

Name: Better World Books, IN, USA

Reliability: Best

Why Customers Don't Do What You Want Them to Do and What to Do About It used book

Why Customers Don't Do What You Want Them to Do and What to Do About It

by Ferdinand F. Fournies

price: $1.99

Ships from CA, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Binding: Paperback Publisher: McGraw-Hill Date Published: 1994 ISBN-13: 9780070217010 ISBN: 0070217017

Description: Good. read more

condition:

Book: Good

 

seller information:

Name: Bank of Books, CA, USA

Reliability: Best

Why Customers Don't Do What You Want Them to Do and What to Do about It used book

Why Customers Don't Do What You Want Them to Do and What to Do about It

by Fournies, Ferdinand F

price: $2.50

Ships from MO, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Binding: Trade paperback Publisher: McGraw-Hill Companies Date Published: 1994 ISBN-13: 9780070217010 ISBN: 0070217017

Description: Very good. No dust jacket as issued. softcover; solid binding; no marking or highlighting within text; VB42. Trade paperback (US). Glued binding. 224 p. Audience: General/trade. read more

condition:

Book: Very Good

 

seller information:

Name: RTB Enterprises of STL, MO, USA

Reliability: Best

Why Customers Don't Do What You Want Them to Do and What to Do About It... used book

Why Customers Don't Do What You Want Them to Do and What to Do About It...

by Ferdinand F. Fournies

price: $5.95

Ships from CO, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Binding: Paperback Publisher: McGraw-Hill Date Published: 1994-01-01 ISBN-13: 9780070217010 ISBN: 0070217017

Description: Very Good. SIGNED BY AUTHOR. read more

condition:

Book: Very Good

 

seller information:

Name: Kelly A. Lombardi, CO, USA

Reliability: Best

Why Customers Don't Do What You Want Them to Do--and What to Do About It new book

Why Customers Don't Do What You Want Them to Do--and What to Do About It

by Ferdinand F. Fournies

price: $6.76

Ships from LA, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Binding: Hardcover Publisher: Mcgraw-Hill Date Published: 1993-03-19 ISBN-13: 9780070217003 ISBN: 0070217009

Description: New. Beautiful New Hardcover Book with Dustjacket. read more

condition:

Book: New

 

seller information:

Name: Ostermann Enterprises, LA, USA

Reliability: Best

Why Customers Don't Do What You Want Them to Do and What to Do About It used book

Why Customers Don't Do What You Want Them to Do and What to Do About It

by Fournies, Ferdinand F.

price: $6.95

Ships from NY, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Binding: Paperback Publisher: McGraw-Hill Date Published: 1994 ISBN-13: 9780070217010 ISBN: 0070217017

Description: Fine. 0070217017 3rd printing. Fine. read more

condition:

Book: Fine/Like New

 

seller information:

Name: Robinson Street Books, NY, USA

Reliability: Best

Why Customers Don't Do What You Want Them to Do and What to Do About It used book

Why Customers Don't Do What You Want Them to Do and What to Do About It

by Fournies, Ferdinand F.

price: $6.95

Ships from NY, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Binding: Paperback Publisher: McGraw-Hill Date Published: 1994 ISBN-13: 9780070217010 ISBN: 0070217017

Description: 0070217017 very good-used book. read more

condition:

Book: Very Good

 

seller information:

Name: Robinson Street Books, NY, USA

Reliability: Best

Why Customers Don't Do What You Want Them to Do and What to Do About It used book

Why Customers Don't Do What You Want Them to Do and What to Do About It

by Fournies, Ferdinand F.

price: $7.50

Ships from MN, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Edition: First Printing Binding: Trade Paperback Publisher: McGraw-Hill Book Company, Inc., New York, NY, U.S.A. Date Published: 1994 ISBN-13: 9780070217010 ISBN: 0070217017

Description: Fine. No Jacket. 8vo-over 7¾"-9¾" tall. "Written by bestselling author and renowned sales trainer Ferdinand F. Fournies, it's the only book that approaches selling from the customer's point of view. Learn why customers act the way they do, what they're thinking, what they're afraid of, and how to do what all successful salespeople do; that is, switch from selling something today to helping people buy something today. " This book has 224 pages. read more

condition:

Book: Fine/Like New

 

seller information:

Name: Glued To The Tube Books, MN, USA

Reliability: Best

Why Customers Don't Do What You Want Them to Do and What to Do About It used book

Why Customers Don't Do What You Want Them to Do and What to Do About It

by Fournies, Ferdinand F.

price: $12.95

Ships from NY, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Binding: PAPERBACK Publisher: McGraw-Hill ISBN-13: 9780070217010 ISBN: 0070217017

Description: Fine. 0070217017 1994: No creasing, no wear, glossy, clean, crisp and tight. read more

condition:

Book: Fine/Like New

 

seller information:

Name: Barrett Books, NY, USA

Reliability: Best

Why Customers Don't Do What You Want Them to Do and What to Do About It used book

Why Customers Don't Do What You Want Them to Do and What to Do About It

by Ferdinand F. Fournies

price: $1.99

Ships from KY, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Binding: Paperback Publisher: McGraw-Hill Date Published: 1994 ISBN-13: 9780070217010 ISBN: 0070217017

Description: Very Good. read more

condition:

Book: Very Good

 

seller information:

Name: Books-FYI, KY, USA

Reliability: High

Why Customers Don't Do What You Want Them to Do and What to Do About It used book

Why Customers Don't Do What You Want Them to Do and What to Do About It

by Ferdinand F. Fournies

price: $1.99

Ships from GA, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Binding: Softcover Publisher: McGraw-Hill ISBN-13: 9780070217010 ISBN: 0070217017

Description: Very good. Light wear to edges and pages. Cover and spine show no easily noticeable damage. A tradition of southern quality and service. All books guaranteed at the Atlanta Book Company. read more

condition:

Book: Very Good

 

seller information:

Name: Atlanta Book Company, GA, USA

Reliability: High

Why Customers Don't Do What You Want Them to Do-and What to Do About It used book

Why Customers Don't Do What You Want Them to Do-and What to Do About It

by Fournies, Ferdinand

price: $1.99

Ships from FL, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Binding: Softcover Publisher: McGraw Hill Date Published: 1994 ISBN-13: 9780070217010 ISBN: 0070217017

Description: Very good N/a jacket. read more

condition:

Book: Very Good

 

seller information:

Name: Manatee Creative, FL, USA

Reliability: High

Why Customers Don't Do What You Want Them to Do--and What to Do About It used book

Why Customers Don't Do What You Want Them to Do--and What to Do About It

by Ferdinand F. Fournies

price: $1.99

Ships from WA, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Binding: Hardcover Publisher: Mcgraw-Hill ISBN-13: 9780070217003 ISBN: 0070217009

Description: Very good. Book has appearance of only minimal use. All pages are undamaged with no significant creases or tears. With pride from Motor City. All books guaranteed. Best Service, Best Prices. read more

condition:

Book: Very Good

 

seller information:

Name: Motor City Books, WA, USA

Reliability: High


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