About this title: A guide to improved communication shows readers how to avoid the most common conversational disasters, listen and speak more effectively, engage people through empathy, and use a simple, easily remembered strategy to communicate point of view..
Note: This is a general synopsis. Each listing is described below.
Description: Good. Shows some signs of wear, and may have some markings on the inside. Shipped to over one million happy customers. Your purchase benefits world literacy! read more
Binding: Hardcover
Publisher: William Morrow & Co
Date Published: 1993-05
ISBN-13:9780688122638ISBN:0688122639
Description: Good. Tight and bright, pages clear and bright, shelf and edge wear, corners bumped, an ex-library copy with ususal library markings and a clear, protective mylar cover over the dust jacket. read more
Edition: First Edition
Binding: Hardcover-Cloth Spine
Publisher: New York: William Morrow & Co, 1993, New York
Date Published: 1993
ISBN-13:9780688122638ISBN:0688122639
Description: Fine in Near Fine jacket. Hard Cover-Cloth Spine. Near Fine. First Edition. D.j. has minor scratch on back cover; otherwise fine condition. An important book on how to be prepared for every verbal encounter or dispute. read more
Edition: First Edition
Binding: Hardcover
Publisher: William Morrow & Co, Scranton, Pennsylvania, U.S.A.
Date Published: 1993
ISBN-13:9780688122638ISBN:0688122639
Description: Very Good in Very Good jacket. 8vo-over 7¾"-9¾" tall. Red boards, d.j. has light wear on edges. How to control the outcome of every dispute, in the home, the classroom and the boardroom. read more
Edition: 1st Edition.
Binding: Hardcover
Publisher: William Morrow and Company, Inc., New York
Date Published: 1993
ISBN-13:9780688122638ISBN:0688122639
Description: Subjects; Police training--United States. Interpersonal communication. Social conflict. Fine cloth copy in an equally fine dw. Particularly and surprisingly well-preserved; tight, bright, clean and especially sharp-cornered. 1. pp. 222. read more
Edition: 1st Edition.
Binding: Hardcover
Publisher: William Morrow and Company, Inc., New York
Date Published: 1993
ISBN-13:9780688122638ISBN:0688122639
Description: Subjects; Police training--United States. Interpersonal communication. Social conflict. Fine cloth copy in an equally fine dw. Particularly and surprisingly well-preserved; tight, bright, clean and especially sharp-cornered. read more
Description: New. Improve communication, resolve conflicts, and avoid the most common conversational disasters through simple, easily remembered strategies that deflect and redirect negative behaviour. Verbal Judo is the martial art of the mind and mouth that can show... read more
Binding: Hardcover
Publisher: William Morrow
Date Published: 26/08/1993
ISBN-13:9780688122638ISBN:0688122639
Description: Used-Good. Book in good or better condition. Dispatched same day from warehouse. Please email with any questions for quick response. read more
"If you have the ability to speak this book will make you better at it. There is much truth in the statement it's not what you say, it's how you say it."
"one of the most useful books i have ever read. im a police officer and it really helped but it helped even more in my personal life. using this book me and my girlfriend actually had our five year old tell us he deserved to punished. if that isnt worth the few hours it took to read this 200 page book i dont know what is."
"Dr. Thompson has worked as an English teacher, a police officer and a consultant. Communication is a major key in his life. As a cop he had to figure out how to get people to comply with lawful directions without resorting to physically making them follow instructions. For example, "I stopped you for speeding sir. Please give me your driver's license, vehicle registration and proof of insurance."
"No."
Now what?
This book discusses things not to say, dead end arguments, talking yourself into a corner, and, how to get things done without creating an enemy and using force.
This book and its concepts are taught to police officers and teachers. (I was directed to read it through a UCLA course in teaching.) It just might save you from a frustrating experience with a friend, loved one, co-worker, waittress, or complete stranger. (In complete stranger are another subject I guess.)"
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