About this title: As vice president and general manager of Nordstrom, Inc., for 12 years, Elizabeth Sanders made Nordstrom the benchmark against which any company, retail or otherwise, now measures itself. In Fabled Service, Sanders defines legendary service and explores the benefits and drawbacks of providing it to customers.
Note: This is a general synopsis. Each listing is described below.
Edition: First Edition
Binding: Hardcover
Publisher: Pfeiffer & Company, San Diego, CA
Date Published: 1995
ISBN-13:9780893842703ISBN:0893842702
Description: Good in Very Good jacket. 0893842702 ex-library with usual markings, some damage to pastedowns. edge wear; Drawing upon her 19-year career with retail giant Nordstrom, Inc., renowned for best-in-the-business customer service, an insider's take on what really works to create legendary customer service. read more
Binding: Hardcover
Publisher: Pfeiffer & Company
Date Published: 1995
ISBN-13:9780893842703ISBN:0893842702
Description: Hubbard, Lee A. Very good. No dust jacket. Sewn binding. Paper over boards. 128 p. Audience: General/trade. price sticker on jacket read more
Binding: Hardcover
Publisher: Jossey-Bass Inc Pub
Date Published: 1995
ISBN-13:9780893842703ISBN:0893842702
Description: A wonderful copy with some minor edgewear to the cover. Dust Jacket has some edgewear present. -, Hard Cover, Very Good / Very Good. read more
Binding: Hardcover
Publisher: Jossey-Bass Inc Pub
Date Published: 1995
ISBN-13:9780893842703ISBN:0893842702
Description: A wonderful copy with some minor edgewear to the cover. Dust Jacket has some edgewear present. -, Hard Cover, Very Good / Very Good. read more
Description: Very Good. Great condition for a used book! Minimal wear. Shipped to over one million happy customers. Your purchase benefits world literacy! read more
Description: Good. 1995 Hardcover. Shows some signs of wear, and may have some markings on the inside. Your purchase benefits the National Center for Family Literacy! read more
Description: Good. Shows some signs of wear, and may have some markings on the inside. Shipped to over one million happy customers. Your purchase benefits world literacy! read more
Edition: First Edition
Binding: Hardcover
Publisher: Pfeiffer & Company
Date Published: 1995
ISBN-13:9780893842703ISBN:0893842702
Description: Illustrated by Hubbard, Lee A. Fine in Fair dust jacket. 0893842702. Very good in fair dust jacket. DJ has multiple tears; Sewn binding. Paper over boards. 128 p. Audience: General/trade. Great Value. Prompt delivery with tracking. Satisfaction guaranteed. read more
Description: Very Good. 0787910074 clean inside-cover shows minor wear, spine tight, dust jacket books may have some minor wearhouse damage. Stickers may be on spine or covers. read more
Description: Reader copy. Ex-Library hardback with stickers/stamps. Sheathed in mylar, no writing/highlighting. Your Satisfaction is Guaranteed! read more
Binding: Hardcover
Publisher: Pfeiffer & Company
Date Published: 1995
ISBN-13:9780893842703ISBN:0893842702
Description: Hubbard, Lee A. Very good in good dust jacket. Sewn binding. Paper over boards. 128 p. Audience: General/trade. dj has some chipping, all else VG. read more
Edition: First Printing
Binding: Hardbound
Publisher: Pfeiffer & Co., San Diego, CA
Date Published: 1995
ISBN-13:9780893842703ISBN:0893842702
Description: Good+/Good-. , DJ. 8vo, 128, General wear to covers. DJ is worn with several short edge tears. Wal-Mart edition-stated on DJ back panel. read more
Binding: Hardcover
Publisher: Pfeiffer & Company
Date Published: 1995
ISBN-13:9780893842703ISBN:0893842702
Description: Good in Fair jacket. This book is in good used condition. The binding is tight. Some of the pages have highlighting. The dust jacket is in poor condition with bumps, scuffs, chips and tears. read more
Description: Very Good in Good dust jacket; 1997. 0787910074. Very lightly used, mild signs of handling-unmarked. Nice, used copy. DJ improved with new, clear Brodart mylar cover.; Hardcover; Jossey-Bass Publishers; San Francisco; Ninth Printing; Small 4to 9"-11" tall; 128 pages. read more
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