About this title: This guide teaches the reader an eight-stage sales process to anticipate and manipulate customer behaviour at each phase of the selling cycle. The eight stages are: research, analysis, confirmation, requirement, specification, solution, close and maintenance.
Note: This is a general synopsis. Each listing is described below.
Edition: 1st Printing
Binding: Hardcover
Publisher: Simon & Schuster, Riverside, New Jersey, U.S.A.
Date Published: 1998
ISBN-13:9780684843902ISBN:0684843900
Description: Good in Good jacket. 8vo-over 7¾"-9¾" tall. Book shows light to moderate wear/ spine tight, pages clean/ D.J. not price clipped; slightly creased and scuffed, moderate edge wear read more
Binding: Hardcover
Publisher: Free Press
Date Published: 1998-04-09
ISBN-13:9780684843902ISBN:0684843900
Description: Very Good. 1998 EDITION, as shown. Ex-library in very good condition. Laminated cover. Fast service. Thank you for selecting me! read more
Binding: Hardcover
Publisher: Free Press
Date Published: 1998-04-09
ISBN-13:9780684843902ISBN:0684843900
Description: Very Good in Very Good jacket. FIRST EDITION, first printing, SIGNED BY AUTHOR [no personal inscription]. Fine copy in near fine jacket with light shelfwear and a tiny nick on side edge of front panel of dj. read more
Edition: First Printing
Binding: Hardcover
Publisher: The Free Press, New York, New York, U.S.A.
Date Published: 1998
ISBN-13:9780684843902ISBN:0684843900
Description: Fine in Fine jacket. 8vo-over 7¾"-9¾" tall. "CUSTOMER CENTERED SELLING teaches you the secret of the world-famous Xerox sales training program. For almost two decades, tens of thousands of salespeople have learned the lessons presented here by Robert L. Jolles, the Sales Trainer with the longest tenure working at Xerox Corporation today. The secret, Jolle reveals, is reversing the conventional selling practice. " This book has 364 pages and is illustrated. read more
Description: Very good. This book looks brand new, very clean inside and out, handled with care, (may contain very slight shelfwear) DELIVERY CONFIRMATION included. read more
Description: Good. Light shelving wear with minimal damage to cover and bindings. Pages show minor use. Help save a tree. Buy all your used books from Green Earth Books. Read. Recycle and Reuse! read more
Binding: Hardcover
Publisher: Free Press
Date Published: 1998
ISBN-13:9780684843902ISBN:0684843900
Description: Good. Used Condition-GOOD can be a well cared for Book that is in great condition to a Book that may show some signs of wear. GOOD Books sometimes are permanently marked; have some spine or page creases; exibit signs of aging or an ExLibrary copy. ** Sometimes grease pencil or permanent marking on cover. May contain limited notes and or highlighting. 100% Satisfaction guaranteed on all purchases. ** SHIPS FROM USA-Domestic Delivery takes 5-14 days ** read more
Binding: Hardcover
Publisher: Free Press
Date Published: 1998-04-09
ISBN-13:9780684843902ISBN:0684843900
Description: Good. PLEASE NOTE MISSING BOOK JACKET This is a used book in good condition with normal wear and tear and may contain some writing, minor shelf wear and creases. Items are uploaded via ISBN and stock photo may be different from actual book cover. read more
"I have been both a salesperson and a sales manager. I have read quite a few sales strategy books and gone through several sales training workshops, seminars, etc. This is hands down the best sales strategy out there. After reading it the first time, I bought this book for my entire sales team and use it as the foundation for all of their selling. If you are looking for a blueprint for a successful sales process, this is it."
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