About this title: Based on many years of research and observation, Dr. Robert Bramson identifies the seven personality types that victimize the people around them and offers six basic steps to coping with each one. Proves that difficult people may be unavoidable but not unmanageable.
Note: This is a general synopsis. Each listing is described below.
Description: Good. No dust jacket as issued. Nice soft cover, lightly read, light shelf wear to cover, stk #2402q7. 226 p. Audience: General/trade. read more
Binding: Hardcover
Publisher: Natl Seminars Pubns, Kansas City, Missouri, U.S.A.
Date Published: 1981
ISBN-13:9780385173629ISBN:0385173628
Description: Good in Good jacket. 8vo-over 7¾"-9¾" tall. Book Club Edition. The book is very solid with bright, unmarked pages with slightly soiled page edges. The dust jacket is aging on the edges, but otherwise has minor shelf & edge wear. read more
Binding: Mass Market Paperback
Publisher: Dell
Date Published: 1988
ISBN-13:9780440202011ISBN:0440202019
Description: Acceptable. Overall below average used book. May have highlighting, underlining, notes, price sticker on cover, or be an ex-library book. read more
"There are some other books out there on the same subject. Some, like "Toxic Coworkers," may do the job even better. But this is still a useful volume. As the Introduction notes (page 1): "This is a book about impossible people and how to cope with them." Coping is the center of this work--how to deal with workers who are difficult to work with. The idea? (Page 7): "Coping enables you and the Difficult Person to get on with the business at hand." "Win-win" is the goal. Is the advice useful? Each reader will have to decide for him/herself?
The book describes a variety of difficult types: hostile-aggressive, the complainer, unresponsive ones, wonderfully nice people who don't perform, the negativist, know-it-alls, and indecisive stallers. For each, the author describes the malady and then suggests how one might work with them to get the best out of them. The book closes, also, with ideas as to how one can manage one's own "defensive behavior" around such problem workers. The author concludes (page 214): ". . .many people just like you have found that coping effectively with difficult people is possible."
Final question: How well does the book succeed? Not bad, but the solutions will not convince all readers."
"I used this book with my high school communication class because it gives several good strategies for dealing with people who belittle, berate, and generally annoy you, other than telling them off or popping them in the chops. This was a novel concept to some of my students."
"This book is exactly what the title suggests, how to cope with difficult people. The setting of the book is in the workplace or office, but the authors ideas can be applied to just about anywhere where there are people that you do not care for. Read about the various types of "difficult people" and learn how to deal with them and their habits/manorisms, etc. professionally and most effectively."
"Good book with specific steps to deal with 7 different types of difficult peoople. A lot of the recommendations fit well with what I've learned in the leadership program at work, but instead of a generic approach for everyone, it gave specific steps for specific situations. It was worth reading if you have difficult coworkers or if you need to be prepared to deal with anyone! ;-)"
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