About this title: Builds on the core concepts that proved so popular in Reichheld's first book, "The Loyalty Effect", a Business Week bestseller, in which he convincingly established the link between loyalty and bottom-line profits. "Loyalty Rules!" uses vivid stories from a range of top companies to illustrate why building loyalty is more important than ever - and ...
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Note: This is a general synopsis. Each listing is described below.
Description: Good. Former Library book. Shows some signs of wear, and may have some markings on the inside. Shipped to over one million happy customers. Your purchase benefits world literacy! read more
Description: Acceptable. Former Library book. Shows definite wear, and perhaps considerable marking on inside. Shipped to over one million happy customers. Your purchase benefits world literacy! read more
Edition: 1st edition
Binding: Hardcover
Publisher: Harvard Business School Press
Date Published: 2001-08-10
ISBN-13:9781578512058ISBN:1578512050
Description: Like New. May be shiny, in some instances dust jackets are not included, no missing pages, no damage to binding, may have a remainder mark. read more
Edition: 1st edition
Binding: Hardcover
Publisher: Harvard Business School Press
Date Published: 2001-08-10
ISBN-13:9781578512058ISBN:1578512050
Description: Very good. Very minimal damage to the cover (no holes or tears, only minimal scuff marks), in some instances dust jackets are not included, no missing pages, minimal to no highlighting/under. read more
Binding: Hardcover
Publisher: Harvard Business School Press
Date Published: 2001-08-10
ISBN-13:9781578512058ISBN:1578512050
Description: Text/binding is clean&crisp. in dustcover in good condition. jacket. 100% guaranteed. No hassle return policy. Previous owner's name on inside cover. read more
Binding: Hardcover
Publisher: Harvard Business School Press
Date Published: 2001
ISBN-13:9781578512058ISBN:1578512050
Description: Good in good dust jacket. Ex-library. Sewn binding. Cloth over boards. 304 p. Audience: General/trade. former library book with all expected markings, but still in exceptionally good cond, text in excellent cond, no writing. read more
Binding: Hardcover
Publisher: Harvard Business Press
Date Published: 8/10/2001
ISBN-13:9781578512058ISBN:1578512050
Description: Fine. 1578512050 Previous owners paper stamp on first page, otherwise book is LIKE NEW! 100% Satisfaction Guaranteed! Fast Shipping! ! ! We are ECO-CONSCIOUS by using recycled packaging materials, when possible, and send order confirmations/receipts digitally via E-mail. Thank you for your consideration. read more
Binding: Hardcover
Publisher: Harvard Business School Press
Date Published: 2001
ISBN-13:9781578512058ISBN:1578512050
Description: Very good in good dust jacket. Light water damage to the boards; DJ has light water damage, soiling and shelf wear. Sewn binding. Cloth over boards. 304 p. Audience: General/trade. read more
Binding: Hardcover
Publisher: Harvard Business School Press
Date Published: 2001
ISBN-13:9781578512058ISBN:1578512050
Description: Very good in very good dust jacket. Good Copy despite usual ex library markings. Binding is a little loose. Text is clean and unmarked. DJ has some bumping at spine ends and corners. DJ now in Mylar Cover. Sewn binding. Cloth over boards. 213 p. Audience: General/trade. read more
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