About this title: Aimed at managers and small-business owners, this book contains information on how to provide good customer service. It includes tips on telephone techniques and how to deal with difficult people.
Note: This is a general synopsis. Each listing is described below.
Binding: Softcover
Publisher: For Dummies
Date Published: 1995
ISBN-13:9781568843919ISBN:1568843917
Description: A wonderful copy with some minor edgewear to the cover. A former library book with the usual identifiers. -, Trade PaperBack, Very Good / read more
Description: Very good. Book has appearance of light use with no easily noticeable wear. Millions of satisfied customers and climbing. Thriftbooks is the name you can trust, guaranteed. Spend Less. Read More. read more
Description: Good. Light shelf wear and minimal interior marks. Millions of satisfied customers and climbing. Thriftbooks is the name you can trust, guaranteed. Spend Less. Read More. read more
Description: Acceptable. Former Library book. Shows definite wear, and perhaps considerable marking on inside. Shipped to over one million happy customers. Your purchase benefits world literacy! read more
Description: Good. Shows some signs of wear, and may have some markings on the inside. Shipped to over one million happy customers. Your purchase benefits world literacy! read more
Description: Very Good. 1568843917 clean inside-cover shows minor wear, spine tight books may have some minor wearhouse damage. Stickers may be on spine or covers. read more
Description: Good. 1995-Paperback----Used-Good-Hall Street Books proudly ships from Brooklyn, NY. All orders are processed and shipped within 24 hours, M-F. 100% money back No-Worry guarantee with expedited delivery and delivery confirmation available. read more
Edition: Later Printing Used
Binding: S Trade Paperback
Publisher: IDG Books Worldwide, Inc., Foster City, CA
Date Published: 1995
ISBN-13:9781568843919ISBN:1568843917
Description: Very Good. 8vo-over 7¾"-9¾" tall read more
Description: Good. Book shows minor use. Cover and Binding have minimal wear and the pages have only minimal creases. A tradition of southern quality and service. All books guaranteed at the Atlanta Book Company. read more
Description: Good. Only lightly used. Book has minimal wear to cover and binding. A few pages may have small creases and minimal underlining. Book selection as BIG as Texas. read more
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