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Raving Fans

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About this title: Written in the parable style of THE ONE MINUTE MANAGER, RAVING FANS uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature and not just another program of the month.

Note: This is a general synopsis. Each listing is described below.

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Raving Fans: a Revolutionary Approach to Customer Service used book

Raving Fans: a Revolutionary Approach to Customer Service

by Sheldon Bowles

price: $1.99

Ships from FL, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Binding: Hardcover Publisher: William Morrow Date Published: 1993 ISBN-13: 9780688123161 ISBN: 0688123163

Description: A wonderful copy with some minor edgewear to the cover. Dust Jacket has some edgewear present. -, Hard Cover, Very Good / Very Good. read more

condition:

Book: Very Good

 

seller information:

Name: Sea Shell Books, FL, USA

Reliability: Best

Raving Fans used book

Raving Fans

by Blanchard, Ken, and Bowles, Sheldon M, and MacKay, Harvey (Foreword by)

price: $1.99

Ships from IN, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Binding: Hardcover Publisher: William Morrow & Company Date Published: 1993 ISBN-13: 9780688123161 ISBN: 0688123163

Description: Good. Sewn binding. Cloth over boards. With dust jacket. 160 p. read more

condition:

Book: Very Good

 

seller information:

Name: Owls Books, IN, USA

Reliability: Best

Raving Fans: a Revolutionary Approach to Customer Service used book

Raving Fans: a Revolutionary Approach to Customer Service

by Ken Blanchard, Sheldon Bowles

price: $1.99

Ships from IN, USA Order this item today and it should be delivered to any address by Thursday, December 24.

ISBN-13: 9780688123161 ISBN: 0688123163

Description: Very Good. Great condition for a used book! Minimal wear. Shipped to over one million happy customers. Your purchase benefits world literacy! read more

condition:

Book: Very Good

 

seller information:

Name: Better World Books, IN, USA

Reliability: Best

Raving Fans: a Revolutionary Approach to Customer Service used book

Raving Fans: a Revolutionary Approach to Customer Service

by Ken Blanchard, Sheldon Bowles

price: $1.99

Ships from IN, USA Order this item today and it should be delivered to any address by Thursday, December 24.

ISBN-13: 9780688123161 ISBN: 0688123163

Description: Good. Shows some signs of wear, and may have some markings on the inside. Shipped to over one million happy customers. Your purchase benefits world literacy! read more

condition:

Book: Good

 

seller information:

Name: Better World Books, IN, USA

Reliability: Best

Raving Fans used book

Raving Fans

by Blanchard, Ken, and Bowles, Sheldon M, and MacKay, Harvey (Foreword by)

price: $1.99

Ships from GA, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Binding: Hardcover Publisher: William Morrow & Company Date Published: 1993 ISBN-13: 9780688123161 ISBN: 0688123163

Description: Good. Sewn binding. Cloth over boards. With dust jacket. 160 p. read more

condition:

Book: Good

 

seller information:

Name: HippoBooks, GA, USA

Reliability: Best

Raving Fans: a Revolutionary Approach to Customer Service used book

Raving Fans: a Revolutionary Approach to Customer Service

by Ken Blanchard, Sheldon Bowles

price: $1.99

Ships from TX, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Binding: Hardcover Publisher: William Morrow Date Published: 1993 ISBN-13: 9780688123161 ISBN: 0688123163

Description: Good. Book shows shelf wear. With dust jacket. read more

condition:

Book: Good

 

seller information:

Name: Border Marketplace, TX, USA

Reliability: Best

Raving Fans: A Revolutionary Approach to Customer Service used book

Raving Fans: A Revolutionary Approach to Customer Service

by Blanchard, Ken, and Bowles, Sheldon M, and Mackay, Harvey (Foreword by)

price: $2.95

Ships from AZ, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Binding: Hardcover Publisher: William Morrow & Company Date Published: 1993 ISBN-13: 9780688123161 ISBN: 0688123163

Description: Good in good dust jacket. Hardcover Edition-Average Wear-Few Markings. Sewn binding. Cloth over boards. With dust jacket. 160 p. Audience: General/trade. read more

condition:

Book: Good

 

seller information:

Name: Kenneth Emling, AZ, USA

Reliability: Best

Raving Fans: a Revolutionary Approach to Customer Service used book

Raving Fans: a Revolutionary Approach to Customer Service

by Blanchard, Ken; Bowles, Sheldon

price: $3.98

Ships from AZ, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Binding: Hardcover Publisher: William Morrow ISBN-13: 9780688123161 ISBN: 0688123163

Description: Good. 0688123163 Hardcover with moderate shelf-wear, chipping and bumping to dust jacket cover, board edges, and spine. Binding is tight and square. Inside pages are free from underlining, note taking, and/or highlighting. ELIGIBLE FOR! Buy with confidence. Please leave feedback after your purchase. It helps other buyers know we are a responsible and reliable seller. Thank you! read more

condition:

Book: Good

 

seller information:

Name: GeneralShopper, AZ, USA

Reliability: Best

Raving Fans: a Revolutionary Approach to Customer Service (Hardcover) used book

Raving Fans: a Revolutionary Approach to Customer Service (Hardcover)

by Sheldon Bowles (Author) Ken Blanchard (Author)

price: $3.99

Ships from WA, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Binding: Hardcover Publisher: William Morrow 19 May ISBN-13: 9780688123161 ISBN: 0688123163

Description: Very Good. B002CZB230 slight cover wear otherwise excellent condition, ISBN: 0688123163 ** INTL BUYER-additional postage may be required. read more

condition:

Book: Very Good

 

seller information:

Name: Off The Cuff Books, WA, USA

Reliability: Best

Raving Fans: a Revolutionary Approach to Customer Service used book

Raving Fans: a Revolutionary Approach to Customer Service

by Blanchard, Kenneth/Bowles, Sheldon M.

price: $5.25

Ships from GA, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Binding: Hardcover Publisher: William Morrow & Co Date Published: 1993 ISBN-13: 9780688123161 ISBN: 0688123163

Description: VG/vg. read more

condition:

Book: Very Good

 

seller information:

Name: Once & Again Books ECobb, GA, USA

Reliability: Best

Raving Fans: a Revolutionary Approach to Customer Service used book

Raving Fans: a Revolutionary Approach to Customer Service

by Ken Blanchard; Sheldon Bowles

price: $6.13

Ships from IL, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Binding: Hardcover Publisher: William Morrow Date Published: 1993-05-19 ISBN-13: 9780688123161 ISBN: 0688123163

Description: Very Good in Like New jacket. Ex-library has clear mylar cover and usual library markings. Pages are clean and in excellent condition. read more

condition:

Book: Good

 

seller information:

Name: Readers_Anonymous, IL, USA

Reliability: Best

Raving Fans: a Revolutionary Approach to Customer Service used book

Raving Fans: a Revolutionary Approach to Customer Service

by Blanchard, Ken And Sheldon Bowles

price: $6.29

Ships from WV, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Edition: 68th ptg. Binding: Hardcover Publisher: Morrow, New York Date Published: 1993 ISBN-13: 9780688123161 ISBN: 0688123163

Description: Book: Very Good. DJ: Very Good. 8vo. 137 pp. 5 3/4 x 8 ½. Yellow paper covered boards, stamped in white on spine. White glossy dj. read more

condition:

Book: Very Good

 

seller information:

Name: Harpers Ferry Books, WV, USA

Reliability: Best

Raving Fans used book

Raving Fans

by Bowles, Sheldon M.; Blanchard, Kenneth

price: $6.50

Ships from BC, CANADA Order this item today and it should be delivered to any address by Thursday, December 24.

Binding: Hardcover Publisher: William Morrow & Co, Scranton, Pennsylvania, U.S.A. Date Published: 1993 ISBN-13: 9780688123161 ISBN: 0688123163

Description: Good. No Jacket. Cover has edgewear, bumping, heavy chipping, small tears on edges, dents-Few marks, penmarks & creases on pgs-Yellowing-Musty-Spine slant. read more

condition:

Book: Good

 

seller information:

Name: Balthazar Books, BC, CANADA

Reliability: Best

Raving Fans used book

Raving Fans

by Blanchard, Ken, and Bowles, Sheldon M, and MacKay, Harvey (Foreword by)

price: $6.50

Ships from SC, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Binding: Hardcover Publisher: William Morrow & Company Date Published: 1993 ISBN-13: 9780688123161 ISBN: 0688123163

Description: Fine in new dust jacket. Excellent customer service! 6 pages have small turn back at bottom, no marks, great condition. Sewn binding. Cloth over boards. With dust jacket. 160 p. Audience: General/trade. read more

condition:

Book: Fine/Like New

 

seller information:

Name: Shore to Read and Play, SC, USA

Reliability: Best

Raving Fans: a Revolutionary Approach to Customer Service used book

Raving Fans: a Revolutionary Approach to Customer Service

by Blanchard, Ken; Bowles, Sheldon

price: $7.00

Ships from LA, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Binding: Hardcover Publisher: William Morrow ISBN-13: 9780688123161 ISBN: 0688123163

Description: Good. 688123163. read more

condition:

Book: Good

 

seller information:

Name: BC Books, LA, USA

Reliability: Best

used book

Raving Fans: a Revolutionary Approach to Customer Service [Hardcover] By Ken...

by Bowles Ken Blanchard; Sheldon

price: $7.39

Ships from IL, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Binding: Hardcover

Description: VG. Hardcover with Dustjacket-Very Good Condition-Daily Shipping & Confirmation. read more

condition:

Book: Very Good

 

seller information:

Name: The Fourth Quarter, IL, USA

Reliability: Best

Raving Fans used book

Raving Fans

by Blanchard, Ken, and Bowles, Sheldon M, and MacKay, Harvey (Foreword by)

price: $8.33

Ships from FL, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Binding: Hardcover Publisher: William Morrow & Company Date Published: 1993 ISBN-13: 9780688123161 ISBN: 0688123163

Description: Fine in fine dust jacket. (A90_3/9)Book is in good condition. Sewn binding. Cloth over boards. With dust jacket. 160 p. Audience: General/trade. read more

condition:

Book: Fine/Like New

 

seller information:

Name: TomThumb'sBooks, FL, USA

Reliability: Best

Raving Fans: a Revolutionary Approach to Customer Service used book

Raving Fans: a Revolutionary Approach to Customer Service

by Sheldon Bowles

price: $8.99

Ships from GA, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Binding: Hardcover Publisher: William Morrow Date Published: 1993 ISBN-13: 9780688123161 ISBN: 0688123163

Description: Very Good-Used in Very Good jacket. / 0688123163. VERY GOOD CONDITION. 1993. TEXT: no owner's name or highlighting; clean DJ: minimal edge wear: wrinkling top front. back has few indentations from being written over. Crisp white cover that looks almost like new. careful packing, good service, prompt shipping. read more

condition:

Book: Good

 

seller information:

Name: hizbooker, GA, USA

Reliability: Best

Raving Fans, a Revolutionary Approach to Customer Service used book

Raving Fans, a Revolutionary Approach to Customer Service

by Bowles, Sheldon M.; Blanchard, Ken

price: $9.00

Ships from MO, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Binding: Hardcover Publisher: William Morrow & Co, New York, New York, U.S.A. Date Published: 1993 ISBN-13: 9780688123161 ISBN: 0688123163

Description: Very Good in Very Good jacket. Very Good/Very Good, Hardback/Dust Jacket, 138 pages. read more

condition:

Book: Very Good

 

seller information:

Name: The Book House - Saint Louis, MO, USA

Reliability: Best

Raving Fans: a Revolutionary Approach to Customer Service used book

Raving Fans: a Revolutionary Approach to Customer Service

by Blanchard, Kenneth; Bowles, Sheldon

price: $9.75

Ships from FL, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Edition: Later Printing Binding: Hardcover Publisher: Morrow/Avon, New York, NY, U.S.A. Date Published: 1993 ISBN-13: 9780688123161 ISBN: 0688123163

Description: Near Fine in Near Fine Price Intact jacket. 8 1/2 X 5 3/4. Jacket in a crystal-clear polyester protector sleeve. Binding very firm and straight, sewn signatures. Pages are firm, bright & clean. If needed for reference, application or just enjoyment, this is the one. Boards, spine, edges and corners unworn. 137 pages. read more

condition:

Book: Very Good

 

seller information:

Name: Charles E. Peck, FL, USA

Reliability: Best

Raving Fans: a Revolutionary Approach to Customer Service used book

Raving Fans: a Revolutionary Approach to Customer Service

by Blanchard, Kenneth; Bowles, Sheldon

price: $9.75

Ships from FL, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Edition: Later Printing Binding: Hardcover Publisher: Morrow/Avon, New York, NY, U.S.A. Date Published: 1993 ISBN-13: 9780688123161 ISBN: 0688123163

Description: Near Fine in Near Fine Price Intact jacket. 8 1/2 X 5 3/4. Jacket in a crystal-clear polyester protector sleeve. Binding very firm and straight, sewn signatures. Pages are firm, bright & clean. If needed for reference, application or just enjoyment, this is the one. Boards, spine, edges and corners unworn. 137 pages. read more

condition:

Book: Very Good

 

seller information:

Name: Charles E. Peck, FL, USA

Reliability: Best

Raving Fans: a Revolutionary Approach to Customer Service used book

Raving Fans: a Revolutionary Approach to Customer Service

by Blanchard, Kenneth H.; Bowles, Sheldon

price: $9.95

Ships from NY, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Binding: Hardcover Publisher: William Morrow Date Published: 1993 ISBN-13: 9780688123161 ISBN: 0688123163

Description: Fine. 0688123163 Fine in Fine dust jacket. 20th printing. read more

condition:

Book: Fine/Like New

 

seller information:

Name: Robinson Street Books, NY, USA

Reliability: Best

Raving Fans-a Revolutionary Approach to Customer Service used book

Raving Fans-a Revolutionary Approach to Customer Service

by Blanchard, Kenneth

price: $9.99

Ships from MN, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Binding: Hardcover ISBN-13: 9780688123161 ISBN: 0688123163

Description: Morrow 1993. Previous Owners Name Inside Front Cover. All books in VG or better condition. read more

condition:

Book: Very Good

 

seller information:

Name: Sixth Chamber, Inc, MN, USA

Reliability: Best

Raving Fans: a Revolutionary Approach to Customer Service used book

Raving Fans: a Revolutionary Approach to Customer Service

by Blanchard, Kenneth; Bowles, Sheldon

price: $10.00

Ships from MO, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Binding: Hardcover Publisher: Morrow/Avon, New York, NY, U.S.A. Date Published: 1993 ISBN-13: 9780688123161 ISBN: 0688123163

Description: As New. Hardback 138 pages. fine/fine. read more

condition:

Book: Fine/Like New

 

seller information:

Name: BEJ Ent.-Online Bookstore, MO, USA

Reliability: Best

Raving Fans new book

Raving Fans

by Blanchard, Ken, and Bowles, Sheldon M, and MacKay, Harvey (Foreword by)

price: $10.00

Ships from SC, USA Order this item today and it should be delivered to any address by Thursday, December 24.

Binding: Hardcover Publisher: William Morrow & Company Date Published: 1993 ISBN-13: 9780688123161 ISBN: 0688123163

Description: New in new dust jacket. great condition! Sewn binding. Cloth over boards. With dust jacket. 160 p. Audience: General/trade. read more

condition:

Book: New

 

seller information:

Name: Shore to Read and Play, SC, USA

Reliability: Best


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Reviews of {0} by {1}
goodreads rating 4 out of 5 4 out of 5
Oct 18, 2009
By William, Manchester, NH

"Definitely some good ideas for customer service."

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goodreads rating 4 out of 5 4 out of 5
Oct 7, 2009
By James, American Fork, UT

"I liked this book. Apart from having 3 inch margins it had a great message and focus on how to make a business be booming: make your customers happy and they'll return to you again and again. The prose format I found entertaining and interesting and especially loved the fact that the guardian angel loved to golf so much."

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goodreads rating 5 out of 5 5 out of 5
Aug 1, 2009
By Todd, Louisville, KY

"Possibly my favorite business parable teaching the primary steps and benefits to giving incredible customer service."

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goodreads rating 5 out of 5 5 out of 5
May 11, 2009
By Nathan, Murphy, NC

"Good book about having a vision of what you want then working with other people that will be in that vision and then improving 1 percent each week. GoodRead"

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See all reviews of Raving Fans by Ken Blanchard, Sheldon M Bowles, Harvey MacKay (Foreword by)

 

 
Overall customer rating:
3.6 out of 5 3.6 out of 5
17 of 19 (89%) customers said they would recommend this book to a friend.

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