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From the Harvard Negotiation Project, the organization that brought readers "Getting to Yes, Difficult Conversations" provides a step-by-step approach to having those tough conversations with less stress and more success. This edition includes a new chapter.

Difficult Conversations: How to Discuss What Matters Most 2011, Zhong Guo Cheng Shi Chu Ban She

ISBN-13: 9787507423587

Trade paperback

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Difficult Conversations: How to Discuss What Matters Most 2010, Penguin Books, New York, NY

ISBN-13: 9780143118442

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Difficult Conversations: How to Discuss What Matters Most 2000, Penguin Putnam, New York, NY

ISBN-13: 9780140288520

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Difficult Conversations: How to Discuss What Matters Most 2000, Penguin Books Ltd, London

ISBN-13: 9780140277821

Mass-market paperback

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Difficult Conversations: How to Discuss What Matters Most 1999, Viking Books, New York, NY

ISBN-13: 9780670883394

Hardcover

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Difficult Conversations: How to Discuss What Matters Most 1999, Random House Audio Publishing Group, New York, NY

ISBN-13: 9780553456127

Abridged

Audiobook CD

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Difficult Conversations: How to Discuss What Matters Most 1999, Michael Joseph Ltd, London

ISBN-13: 9780718143619

Paperback

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