Edition: First Edition
Binding: Hardback with Dust Wrapper.
Publisher: Business Books Ltd
Date Published: 1990
ISBN-13:9780091748432ISBN:0091748437
Description: Very Good. in Very Good. jacket. Ex College library with bookplate, stamps, cancels and usual minor imperfections. In clear protective cover.175pp. Illustrated with charts. read more
Binding: Hardcover
Publisher: Random House Business Books
Date Published: 14/03/1991
ISBN-13:9780091748432ISBN:0091748437
Description: Used-Good. Book in good or better condition. Dispatched same day from warehouse. Please email with any questions for quick response. read more
Binding: Hardcover
Publisher: Random House Business Books
Date Published: 1991
ISBN-13:9780091748432ISBN:0091748437
Description: Hardback with D/J in good condtion. Some shelf ware to edges of pages. Customer care is an important issue for businesses. All customers, however long-standing, have the choice of whether or not to stay loyal. This book shows how companies can deliver first time, find out what customers want and educate customers into getting the best service for themselves. read more
Binding: Hardcover
Publisher: RANDOM HOUSE BUSINESS BOOKS
Date Published: 1991
ISBN-13:9780091748432ISBN:0091748437
Description: RANDOM HOUSE BUSINESS BOOKS, 1991. Hardcover. Number of pages: 175. Book Condition: Very Good. #1295762 Shipped from UK. Delivery is usually 2-3 working days from order by Royal Mail, International Delivery is by Airmail. read more
Binding: Hardcover
Publisher: RANDOM HOUSE BUSINESS BOOKS
Date Published: 1991
ISBN-13:9780091748432ISBN:0091748437
Description: Ex-Library Published by Random House Business Books in 1991. Hardcover. Number of pages: 175. Ex. Library copy-usual stamps and marks. Condition: Very Good. May show some slight signs of wear. #8440380 Shipped from UK. Delivery is usually 2-3 working days from order by Royal Mail, International Delivery is by Airmail. read more
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