Taking a bold stance in the contentious debate surrounding performance in the public sector, this book shows how performance thinking has a substantial impact on the management of public organizations.
Getting what you want - even if you are the boss - isn't always easy. Almost every organization, big or small, works among a network of competing interests. Whether it's governments pushing through policies, companies trying to increase profits, or even families deciding where to move house, rarely can decisions be made in isolation from competing ...
This book deals with the practice of enforcement. It focuses on the position of enforcement professionals: inspectors attempting to induce inspectees to adopt norm-compliant behaviour. What strategies do inspectees use to evade rules and enforcement? How do inspectors respond? What are 'counter-strategies? In addition to this game between ...
Performance thinking has a substantial impact on the management of public organizations, as governments around the world use performance measurement to evaluate their products and services. But as indicators of success, how effective are these systems? And how do these measuring tools impact on our society? Managing Performance in the Public ...
'System innovation' is a radical change of institutions, structures and values concerning an entire sector or even more sectors. This study leads to conclusions about the possible role of governments when 'system innovation' is predominantly emergent. The popular idea of proactive governments in realizing system innovations is questioned by these ...
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