» advanced search
subscribe & win

Sign up for our newsletter and enter to win FREE books.

your e-mail address Send!

BOOKS by Svafa Grvnfeldt

Sometimes it pays off to expand your search to view all available copies of items matching your search terms.

Page 1 of 1   change currency
sort by
Service Leadership: The Quest for Competitive Advantage

Service Leadership: The Quest for Competitive Advantage more books like this

by Svafa Grvnfeldt, Judith Banks Strother, Svafa Gronfeldt

QuickBuy: Click for the lowest-cost copy in very good condition or better from our most reliable sellers.
$40.00  

(used softcover, see detail)*

Order this item today and it should be delivered to any address by Wednesday, December 24.

Providing a solid focus on strategy throughout the text, this book introduces and operationalizes a new concept - service leadership. The authors provide discussions of methods associated with the identification and tracking of customer needs in a strategic and design process context. The book integrates the use of applications and measurements ...

see all copies from $27.64!

new only from $67.95! | SVSClick for books eligible for free or discount Super Value Shipping.


Page 1 of 1

*Alibris will only select a used item for you through QuickBuy if it is in 'very good' condition or better.

 

Our Money-Back Guarantee

We guarantee every item's condition, as described on Alibris. If you are not satisfied that an item is as described, return your purchase for a refund.

YOU MIGHT LIKE ...
The Evolution of Useful Things: How Everyday Artifacts-From Forks and Pins to Paper Clips and Zippers-Came to Be as They Are.

The Evolution of Useful Things: How Everyday Artifacts-From Forks and Pins to Paper Clips and Zippers-Came to Be as They Are.

by Henry Petroski

see all from $1.99!

new only from $2.89!

Secrets of the Millionaire Mind: Mastering the Inner Game of Wealth

Secrets of the Millionaire Mind: Mastering the Inner Game of Wealth

by T Harv Eker (Read by)

see all from $1.99!

new only from $3.45!

Raving Fans

Raving Fans

by Ken Blanchard, Sheldon M Bowles, Harvey MacKay (Foreword by)

see all from $1.99!

new only from $3.00!

The Creature from Jekyll Island: A Second Look at the Federal Reserve

The Creature from Jekyll Island: A Second Look at the Federal Reserve

by G Edward Griffin (Preface by)

see all from $12.14!

new only from $18.95!

Art of Possibility: Transforming Professional and Personal Life

Art of Possibility: Transforming Professional and Personal Life

by R Zander

see all from $1.99!

new only from $5.99!

Competitive Strategy: Techniques for Analyzing Industries and Competitors

Competitive Strategy: Techniques for Analyzing Industries and Competitors

by Michael E Porter

see all from $1.99!

new only from $19.03!