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Robert S Kaplan

Robert S. Kaplan is the Marvin Bower professor of leadership development at the Harvard Business School. He is the coauthor of "The Balanced Scorecard" and" Relevance Lost" and the editor of "Measures for Manufacturing Excellence," Robin Cooper is a professor of management at both Claremont Graduate School and Manchester Business School. He is the author of "When Lean Enterprises Collide,"

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