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BOOKS by Linda Richardson

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Tess of the Durbervilles

Tess of the Durbervilles more books like this

by Thomas Hardy

Because of its sexual frankness and indictment of Victorian hypocrisy, Hardy's novel was considered shocking when it was published in 1891. It is the tale of Tess Derbeyfield, a young country girl whose rape by Alec D'Urberville, a distant aristocratic relative, leads to pregnancy. Tess's baby dies, and she finds work as a dairymaid at a farm ...

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Sales Coaching: Making the Great Leap from Sales Manager to Sales Coach

Sales Coaching: Making the Great Leap from Sales Manager to Sales Coach more books like this

by Linda Richardson

Make the leap from manager to sales coach today! Sales coaching is a powerful tool. It can forge partnerships, cement relationships, and multiply sales. It can blast away at hyper-competition. Yet few managers have coaching in their grasp. This book will show you as a sales manager how to: help each of your salespeople increase effectiveness and ...

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Stop Telling Start Selling

Stop Telling Start Selling more books like this

by Linda Richardson

In this revised edition of her best-seller, noted sales consultant Linda Richardson offers salespeople the tools they need to successfully use customer-focused, dialogue selling. Featuring real-world dialogue samples, helpful dos and don'ts, self-tests, checklists, and other useful tools, this guide offers insight on every aspect of face-to-face ...

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To Err Is Human: Building a Safer Health System

To Err Is Human: Building a Safer Health System more books like this

by William C Richardson, PH.D. (Preface by), Linda T Kohn (Editor), Janet M Corrigan (Editor)

Experts estimate that as many as 98,000 people die in any given year from medical errors that occur in hospitals. That's more than die from motor vehicle accidents, breast cancer, or AIDS - three causes that receive far more public attention. Indeed, more people die annually from medication errors than from workplace injuries. Add the financial ...

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Cooking Under Cover: One Pot Wonders -- A Treasury of Soups, Stews, Braises, and Casseroles

Cooking Under Cover: One Pot Wonders -- A Treasury of Soups, Stews, Braises, and Casseroles more books like this

by Linda Griffith, Fred Griffith, Alan Richardson (Photographer)

One-pot meals that can cook without supervision, including recipes for Braised Lamb Shanks, French Stew, Spicy Cajun Gumbo, and many more.

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The Sales Success Handbook: 20 Lessons to Open and Close Sales Now

The Sales Success Handbook: 20 Lessons to Open and Close Sales Now more books like this

by Linda Richardson

The classic "features and benefits" sales approach is dead. To sell today, you must add value, provide perspective, and show customers how your product will quickly and consistently solve their specific needs. First, of course, you must listen to your customers - to discover exactly what their specific needs are. "Stop Telling, Start Selling" ...

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Stop Telling, Start Selling: How to Use Customer-Focused Dialogue to Close Sales

Stop Telling, Start Selling: How to Use Customer-Focused Dialogue to Close Sales more books like this

by Linda Richardson

Written by Linda Richardson, who teaches sale techniques to such Fortune 500 companies as IBM, 3M and Johnson & Johnson, this guide reveals how to get customers to close the sale. Richardson argues that much of what appears to be "consultative selling" today is a masquerade for product selling. Packed with self-tests and real-world examples, "Stop ...

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Winning Negotiation Strategies for Bankers

Winning Negotiation Strategies for Bankers more books like this

by Linda Richardson, Richardson Linda

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Perfect Selling: Open the Door. Close the Deal.

Perfect Selling: Open the Door. Close the Deal. more books like this

by Linda Richardson, Gerhard Gschwandtner (Foreword by)

This book helps you to gain sales excellence in just minutes a day from top sales trainer Linda Richardson. Linda Richardson is one of the most recognized names in sales, and an innovator who pioneered customer-focused selling. "Perfect Selling" distills her expertise into quick tips and techniques, providing succinct lessons in structuring and ...

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Selling by Phone: How to Reach and Sell to Customers in the Nineties

Selling by Phone: How to Reach and Sell to Customers in the Nineties more books like this

by Linda Richardson, Richardson Linda

Most salespeople spend half their working lives on the phone. This comprehensive guide helps them maximize that time for two key results - dramatically higher sales and stronger customer relationships - regardless of the product or service being sold. Linda Richardson, a pioneer in consultative selling, demonstrates how to use the phone to ...

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Winning Group Sales Presentations: A Guide to Closing the Deal more books like this

by Linda Richardson

This book offers what every salesperson needs to sell products or services in the coming decade--step-by-step guidelines for developing and implementing a plan to sell to client groups. This book identifies the often unexpected things that can happen when selling to a group. Based on years of training and testing strategies and techniques in group ...

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Personal Demon

by David Bischoff, Richard Brown, Linda Richardson

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Alfresco: Over 100 Recipes with Menus for Memorable Outdoor Meals more books like this

by Rosamund Richardson, Katie Workman (Editor), Linda Burgess

Picnics, barbecues, midday meals on the patio, and food fresh from the garden--100 recipes with menu suggestions and over 70 full-color photographs capture the special pleasure of dining outdoors. Includes tips for packaging and transporting foods. First and second serial to Countryside magazine. Advertising in Gourmet and Bon Appetit.

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Principles and Practice of Informal Education: Learning Through Life more books like this

by Linda Deer Richardson (Editor), Mary Wolfe (Editor)

This text is aimed at informal educators involved in youth work, community work, adult education and health promotion. The contributors explore the principles and practice of informal education and focus, in particular, on the notion of "working with" which is central to practice in this sector. The book argues for an approach which is relevant to ...

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Selling by Phone: How to Reach and Sell Customers in the Nineties more books like this

by Linda Richardson

A guide to the specific skills and techniques of selling effectively over the telephone. The author ties the concept of "consultative selling" to the specifics of selling by phone and shows how a consultative selling relationship can be initiated, developed and continued over the phone.

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Country Harvest: A Celebration of Autumn more books like this

by Linda Burgess, Rosamund Richardson

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Early Child Development from Measurement to Action: A Priority for Growth and Equity more books like this

by Mary Eming Young (Editor), Linda M Richardson (Editor)

In an increasingly global world, the quality and competence of future populations hinge on the development of children born today. Nearly 220 million children in developing countries below age 5 are estimated to be at risk developmentally. Poverty, poor health and nutrition, and lack of stimulation have devastating and lifelong effects that are ...

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Other Solitudes: Multicultural Fiction and Interviews more books like this

by Linda Hutcheon (Editor), Marion Richardson (Editor)

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101 Tips for Selling Financial Services more books like this

by Linda Richardson

This book addresses 101 common sales situations and obstacles that can throw both the novice and the seasoned professional off stride. Readers learn how to handle price objections and how to master the incremental close. They'll discover techniques that can be used to increase self-awareness and improve effectiveness. In addition, the book offers ...

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Intelligent Systems in a Human Context: Development, Implications, and Applications more books like this

by John T E Richardson, Linda Lefevre Murray (Editor)

This work originated in a workshop organized in 1983 on behalf of the Social Science Research Council, concerned with the contribution of the social sciences to the development and understanding of intelligent knowledge-based systems. The collection of essays, by contributors who represent a variety of viewpoints deriving from the different ...

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Cat Tales more books like this

by Linda Richardson Barrick

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Complexity and Policy Analysis: Tools and Concepts for Designing Robust Policies in a Complex World more books like this

by Linda F Dennard (Editor), Kurt A Richardson (Editor), Goktug Morcol (Editor)

The authors of this volume explore such topics as whether complexity theory offers a new science or is merely a novel analytical tool kit and if the theory suggests a new way of knowing and solving complex public policy problems.

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Let's Work Safely!: English Language Skills for Safety in the Workplace more books like this

by Sally Richardson (Illustrator), Linda Mrowicki

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Bankers in the Selling Role: A Consultative Guide to Cross-Selling Financial Services more books like this

by Linda Richardson

Designed to assist the banker's role as financial consultant, this text offers a framework which any banker can use to assess the effectiveness of sales campaigns, to improve post-sales evaluations and to identify the success of the broad range of banking services offered.

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Frequent moving : looking for love?.

by Keith Richardson, Peter Corbishley, Linda Allen, Joseph Rowntree Foundation

This study challenges perceptions of frequent movers. Examining personal histories, the researchers found that interviewees had many complex reasons for moving on. But the researchers suggest that a lack of childhood stability is a defining characteristic.

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