The central theme of the sixth edition is meeting and exceeding customer expectations by integrating a customer first theme into each of the basic management concepts. It also discusses the contemporary management issues of quality, ethics, global applications, leadership, and diversity.
For courses in Supervision, Fundamentals of Management, and Applied Management. Supervisory Management, 11th edition (formerly Supervision: Diversity and Teams in the Workplace, 10e) sets the standard for content for courses in Supervision, Fundamental of Management, Applied Management. This extensive revision includes many new topics and ...
For courses in Supervision, Fundamentals of Management, and Applied Management. A contemporary survival guide for future managers, this #1 "how-to" text on supervision explores the basic principles of management-planning, organizing, staffing, leading, and controlling people and operations-with a strong emphasis on their application to real on ...
Introduces management functions and principles as they apply to the supervisory level of management. Principles and theories are explained with terms, examples, and situations that are understandable to beginners. Learning features include objectives, key terms, margin notes, summaries, exercises,
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