The second edition of this bestselling book, "Return on Investment in Training and Performance Improvement Programs," guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. Jack Phillips has composed user-friendly ROI calculations, plus: ten post-program data ...
Tough economic conditions have resulted in top business managers scrutinizing, often down to the last penny, the cost-effectiveness of each and every department. However, the profitability of the training function is notoriously difficult to measure. When proof is needed training managers don't always have the know-how to be able to produce it. ...
This book includes techniques for evaluating the human resource function, and measuring its bottom-line contribution. This guide develops a results-based approach to human resources that keeps an eye on the bottom line. Based on actual experiences, accepted practices, and a strong 10-year research base, it clearly shows you how to: uncover and ...
"ROI at Work" builds on ASTD's earlier work on measuring return-on-investment (ROI) of performance improvement interventions and introduces even more examples of ROI application in the government sector as well as a variety of industries, including the telecommunications, financial services, technology, and automotive industries. Training, human ...
Strong leaders are essential to business success, which makes leadership development a business imperative in today's competitive environment. Leaders are needed that can do more than manage - leaders are needed that can make a business great. In addition, there is increasing pressure on organizations to demonstrate the wise investment of ...
Measuring ROI in the Public Sector shows how all types of public sector organizations are using ROI evaluation as a way to meet these challenges. The settings for ROI applications range from small local governments to state governments, to major cities, and to national and federal programs. This book should interest anyone seeking to build ...
Meet the demands of a competitive worldwide competitive economy. Discover the relevance of these 16 global HRD trends to your organization: * Strategy and training * Needs assessment and analysis * Performance improvement * Corporate universities * Training and delivery * Shared responsibilities * Systematic evaluation * Measuring the return on ...
The authors argue that many of our best organizations have come to realize that people are the only dynamic asset in the mix and that Human Resource professionals must begin to align their goals with those of their company.
This title present practical ideas for action and in-depth examples of what training departments that range in size from one part-time employee to five full-time people can accomplish. Representing a wide range of industries, you'll understand the challenges and opportunities for small training departments.
Will you be the best business leader of tomorrow? Developing Effective Leadership Programs is a set of case studies and best practices resources for leaders and managers at all levels of the organization. Use the variety of approaches presented here to develop leadership potential.
If your organization is looking for ways to improve performance, here's a source for proven systems, processes, and models from HRD experts. Twelve cases provide practical applications of performance analysis and consulting
During the past decade, employee turnover has become a very serious problem for organizations. Managing retention and keeping the turnover rate below target and industry norms is one of the most challenging issues facing business. All indications point toward the issue compounding in the future and, even as economic times change, turnover will ...
Return on Investment (ROI) remains one of the most challenging and intriguing issues facing human resource development and performance improvement professionals. Drawing on their expertise in developing and implementing ROI programs in human performance and training, Jack J. Phillips, Ph.D., Timothy W. Bothell and G. Lynn Snead demonstrate how you ...
'The Human Resources Scorecard: measuring the return on investment' is the first book to provide a comprehensive, step-by-step process for measuring return on investment in human resources programs. Based on the classic ROI definition of earnings divided by investment, the ROI Process developed 20 years ago by co-author Jack J Phillips aids ...
Measuring the return on investment (ROI) of human resources programs (HR) is critical for success in today's business world and is an absolute requirement for HR professionals who are part of the senior executive team. Responding to the current accountability demands that continue to challenge human resource professionals, this manual illustrates ...
Retention is becoming one of the most pressing concerns of employers worldwide. This book provides an overview of talent retention and defines retention and turnover in very specific measures. It explores the full impact of talent departure and most important it offers proven solutions to talent retention. The book clearly shows how to forecast ...
"The Value of Learning" is a hands on guide for the implementation of learning and development programs that can be applied across all types of programs, ranging from leadership development to basic skills training for new employees. In this book, Patti Phillips and Jack J. Phillips offer a proven approach to measurement and evaluation for ...
This book tackles the third major challenge and the second most difficult step in the ROI methodology: converting data to monetary values. When a particular project or program is connected to a business measure, the next logical question is: what is the monetary value of that impact? For ROI analysis, it is at this critical point where the ...
"Communication and Implementation Communication and Implementation" is the sixth of six books in the "Measurement and Evaluation Series" from Pfeiffer. The proven ROI Methodology - developed by the ROI Institute - provides a practical system for evaluation planning, data collection, data analysis, and reporting. All six books in the series offer ...
The Phillips ROI Methodology[trademark] utilizes five levels of evaluation, which are essential in determining the return on investment. At Level 1 - Reaction and Planned Action, attendee and stakeholder satisfaction from the meeting can be measured. Almost all organizations evaluate at Level 1, usually with a generic, end-of-meeting questionnaire ...
"Costs and ROI" is the fifth of six books in the "Measurement and Evaluation Series" from Pfeiffer. The proven ROI Methodology - developed by the ROI Institute - provides a practical system for evaluation planning, data collection, data analysis, and reporting. All six books in the series offer the latest tools, most current research, and ...
"ROI in Action Casebook" offers a collection of ROI case studies that represent the classic use of the proven ROI Methodology. A companion volume to Jack J. Phillips and Patricia Pulliam Phillips' six books in the "Measurement and Evaluation" series, this book clearly illustrates the ROI Methodology. The case studies represent a variety of ...
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