BOOKS by David H. Maister

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1	Managing the Professional Service Firm more books like this by David H Maister add to wishlist This text offers practical ideas on the managerial problems of professional service firms. It shows that professional firms are different from other business enterprises in two ways. First, they are in the business of providing highly customized services and therefore cannot apply many of the management principles developed for the mass production ... see all copies from $1.99! new only from $11.69! \| first editions \| SVS
2	First Among Equals: How to Manage a Group of Professionals more books like this by Patrick J McKenna, C.P, David H Maister add to wishlist Managing people over whom you have no real power is a challenge, particularly in professional service firms where, increasingly, top professionals are being tapped to lead their peers. In this guide, two renowned consultants show professional group managers lacking formal authority how to lead colleagues to peak performance. They speak directly to ... see all copies from $1.99! new only from $9.00! \| SVS
3	The Trusted Advisor more books like this by David H Maister, Charles H Green, Robert M Galford add to wishlist This is a guide to professional success. In the modern world of business, it's all about the ability to earn the client's trust and thereby win the ability to influence them. In these high risk times, trust is more valuable then gold. This detailed resource book provides readers with the five crucial steps they need for developing, managing and ... see all copies from $1.99! new only from $5.22! \| first editions \| SVS
4	True Professionalism: The Courage to Care about Your People, Your Clients, and Your Career more books like this by David H Maister add to wishlist In "True Professionalism, " trusted business expert David Maister argues that providing the best and most efficient services to clients involves a personal commitment to self-improvement and meeting the needs of others. This invaluable guide book of insights and strategies is written for all professionals and firm leaders who wish to adhere to ... see all copies from $1.99! new only from $9.36! \| SVS
5	True Professionalism more books like this by David H Maister add to wishlist A consultant challenges professionals to closely examine the meaning of their work and to reach beyond their grasp, and advises professional institutions that they should invest in skill building. see all copies from $1.99! new only from $4.95! \| first editions \| SVS
6	Leading Geeks: How to Manage and Lead the People Who Deliver Technology more books like this by Paul Glen, David H Maister (Foreword by) add to wishlist This book is winner of the 2003 Financial Times Germany/get Abstract Business & Finance Book Award. "Leading Geeks" challenges the conventional wisdom that leadership methods are universal and gives executives and managers the understanding they need to manage and lead the technologists on whom they have become so dependent. This much-needed book ... see all copies from $18.00! new only from $18.00! \| first editions \| SVS
7	Practice What You Preach: What Managers Must Do to Create a High Achievement Culture more books like this by David H Maister add to wishlist An outline and discussion of the nine key "people" issues upon which successfully managed and profitable oprganizations rely. The author supports his findings with a range of data, and demonstrates how and why firms that emphasize high standards of employee professionalism are more successful. see all copies from $1.99! new only from $9.38! \| first editions \| SVS
8	The motor carrier industry more books like this by D. Daryl Wyckoff, David H. Maister add to wishlist see all copies from $10.79! signed copies \| first editions
9	The domestic airline industry more books like this by D. Daryl Wyckoff, David H. Maister add to wishlist see all copies from $24.63!
10	True professionalism : the courage to care about your clients, your people and your career more books like this by David H. Maister add to wishlist This text argues that the primary road to commercial success is the pursuit of the highest standards. It presents a reconception of professionalism that encompasses dedication to self-improvement, a personal commitment to excellence, and true service to clients. This text does this by first studying the individual professional, and daring them to ... see all copies from $2.98! first editions
11	Management of Owner-Operator Fleets more books like this by David H Maister add to wishlist see all copies from $3.76! first editions

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