Filled with engaging stories of how companies like Kraft, Intel, Safeway and the Mayo Clinic have incorporated IDEOUs thinking to transform the customer experience, this book is an extraordinary guide to nurturing and sustaining a culture of continuous innovation and renewal.
The award-winning design and development firm IDEO, which brought the world the Apple mouse, reveals its secrets to fostering innovative, out-of-the-box thinking across the world of business. In this handbook, the author outlines the steps IDEO and other successful companies use to achieve successful problem solving. 30 photos & illustrations.
Littman and Hershon have written a smart, counterintuitive, and irreverent turn on the classic workplace self-help book that shows how to identify the Ten Least Wanted--the people that are hated--while revealing the strategies to neutralize them.
Readers follow the story of Santa Rosa's Thunder, a former rag-tag team of girls who--through the discipline and determination of their coach--went on to become champions in soccer and in life. The author weaves in moving insights into the psychology of adolescent girls.
An intimate expert on Sir Winston--his own granddaughter--offers insights on Churchill's greatness and explains his leadership strategies that others can easily emulate. Sandys offers a new take on the greatness of Churchill, highlighting the traits he employed throughout his life.
Written like a California noir thriller by way of William Gibson, The Watchman brings to life the wildest, most audacious crime spree in the history of cyberspace. Busted as a teenager for hacking into Pac Bell phone networks, Kevin Poulsen would find his punishment was a job with a Silicon Valley defense contractor. By day he seemed to have gone ...
Kevin David Mitnick was cyberspace's most wanted hacker. Mitnick could launch missiles or cripple the world's financial markets with a single phone call - or so went the myth. The FBI, phone companies, bounty hunters and even fellow hackers pursued him over the Internet and through cellular airways. But while Mitnick's alleged crimes have been ...
In WE SHALL NOT FAIL, Winston Churchill's granddaughter offers a new perspective on his greatness, highlighting the traits that allowed him to lead the British people through the horrors of World War II. The author passes on the many lessons Churchill learned as a leader--each chapter contains a narrative that describes the events of his life that ...
A guide to managing creativity in a business environment from the co-founder of an innovative design company. Discover the ten commandments of creativity, and much more. Founded by Thomas Kelley and his brother David, IDEO is responsible for the first commercial mouse, a virtual reality headset for Sega and the handheld Audible Mobile Player - a ...
When it comes to work, could you be an experience architect? Or a storyteller, caregiver or a cross-pollinator? These are just four of the characters developed by IDEO and presented in "The Ten Faces of Innovation" that any individual can adopt to innovate in their business lives. Individuals can use these different characters in different ...
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