In this volume journalist Edmund Lawler reveals the secrets behind Trotter's success, and shows other businesses how to improve their levels of service. From unconventional motivational techniques, staff empowerment and mentoring to playing, pre-service meetings and an obsessive pursuit of excellence - Trotter leaves nothing to chance.
Anyone who has even passed by a magazine stand will recognize model and author Owen McKibbin as the poster boy for fitness. Here, he explains the diet and workout habits that have put him on the cover of Men's Health magazine 15 times, while recounting the injuries and genetic defects that he had to overcome.
A Chicago classic right from the start, Charlie Trotter's offers a sensational, eclectic culinary experience for many. The ambiance of the restaurant and creative energy of the chef are captured in 75 color photos and 15 recipes in this pictorial guide, part of "The Great Restaurants of the World" series.
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