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Lean Six SIGMA for Service
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Michael L George
The majority of books on Six Sigma and Lean explain only how to implement these techniques in a manufacturing environment. "Lean Six Sigma for Services" fills the need for a service-based approach, explaining how companies can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process.
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Lean Six SIGMA Pocket Toolbook: A Quick Reference Guide to Nearly 100 Tools for Improving Quality and Speed and Complexity
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Michael L George, John Maxey, David T Rowlands
Bestselling Lean Six Sigma author Michael George provides the first pocket guide for deployers of Lean Six Sigma "The Lean Six Sigma Pocket Toolbook "blends Lean and Six Sigma tools and concepts, providing expert advice on how to determine which tool within a "family" is best for different purposes. Packed with detailed examples and step-bystep ...
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The Six Sigma Way: How GE, Motorola, and Other Top Companies Are Honing Their Performance
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Peter S. Pande
Six Sigma--the organizational quality system made famous by GE's legendary Jack Welch--has set new standards for process improvement. This is the first book to provide managers a basic, non-technical overview and steps for implementing Six Sigma. 30 illustrations.
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What Is Lean Six SIGMA
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Michael L George, David T Rowlands, Bill Kastle
A quick introduction on how to use Lean Six Sigma to improve your workplace, meet your goals, and better serve your customers. Lean Six Sigma combines the two most important improvement trends of our time: making work "better" (using Six Sigma) and making work "faster" (using Lean principles). In this plain-English guide, you'll discover how this ...
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Understanding Dying, Death & Bereavement
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by
Michael Leming
Using a social-psychological approach, this edition remains solidly grounded in theory and research, but places greater emphasis on the individual and coping with death and dying. These two well-known authors and researchers integrate stimulating personal accounts throughout the text, and apply concepts to specific examples that deal with cross ...
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Computer Confluence Complete
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Michael J Quinn, George Beekman
"Computer Confluence" is more than a book: it's the confluence of three media resources: an illustrated textbook, a state-of-the-art CD-ROM, and up-to-the-minute web site. "Computer Confluence" goes beyond computer concepts and explores the promise and problems of information technology, how it affects people and society, and the future. Since ...
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Contemporary World Regional Geography with Interactive World Issues CD-ROM
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Michael Bradshaw, Joseph Dymond, George White
"Contemporary World Regional Geography" provides a geographical study of world issues through analysis of nine world regions and the countries in each. It integrates the themes of "global connections" and "local voices" and is structured so that within each chapter the global and local tensions are discussed, as well as economic, political, ...
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The Tutor's First Love
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George MacDonald, Mike Phillips (Editor), Michael R Phillips (Photographer)
Another classic love story retold for today's reader. Deep spiritual insights are artfully woven into the intriguing plot.
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Marketing Strategy
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by
O C Ferrell
Marketing Strategy is presented from a perspective that guides strategic marketing management in the social, economic, and technological arenas in which businesses function today. This text helps students develop a customer-oriented market strategy and market plan. Marketing Strategy is an appropriate text for the capstone course in Marketing or ...
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Public Administration in America
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by
Michael E Milakovich
As the most widely used text for the introductory public administration course, PUBLIC ADMINISTRATION IN AMERICA offers a comprehensive and inspiring overview of the themes, trends, ethics, and challenges of studying and participating in public administration. With a lucid, accessible style, The authors emphasize the important and invaluable ...
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Lean Six SIGMA
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by
Michael L George
Time and quality are the two most important metrics in improving any company's production and profit performance. Lean Six Sigma explains how to impact your company's performance in each, by combining the strength oftoday's two most important initiatives--Lean Production and Six Sigma--into one integrated program. The first book to provide a ...
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Tomorrow's Technology and You: Complete
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by
George Beekman, Michael J Quinn
Completely updated, "Tomorrow's Technology and You, Ninth Edition" provides you with an understanding of information technology so you can successfully navigate change and advance into the future. Today we're standing at the junction of three powerful and rapidly evolving technological forces: computers, communications, and digital entertainment. ...
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The Curate's Awakening
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George MacDonald, Michael R Phillips (Photographer)
A young minister's honest search to discover the truth of Christianity.
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God's Way to Ultimate Health
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by
George H Malkmus, Michael Dyke, Michael Dye
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Queens: Portraits of Black Women and Their Fabulous Hair
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by
Michael Cunningham, George Alexander
In the bestselling tradition of "Crowns, Queens" captures black women's passionate relationship with their hair in 50 captivating portraits and evocative essays.
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Cognitive Neuroscience: The Biology of the Mind
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by
Michael S. Gazzaniga, Richard B. Ivry, George R. Mangum
This book shows readers how the complex processes of the mind--language, memory, attention, feelings--are able to function through the underlying biology of the brain. Relying on patient studies and case histories rather than lab experiments on animals, the authors explore the underlying neurological chemistry behind critical human diseases.
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The Shepherds Castle
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by
George MacDonald, Michael Phillips
The Shepherd's Castle is a companion volume to MacDonald's The Baronet's Song. A classic love story in the gothic style.
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The Gentlewoman's Choice
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George MacDonald, Mike Phillips (Editor), Michael R Phillips (Editor)
Hester Raymount was an angel of compassion to the needy. Would her own purity blind her to the deception around her? A vivid portrayal of the compassion of God.
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The Maiden's Bequest
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George MacDonald, Michael R Phillips (Photographer)
The seventh in the bestselling George MacDonald series. Some critics view it as MacDonald's best novel. A moving, inspiring story retold for today's reader.
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Human Relations Development: A Manual for Educators
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by
George Michael Gazda
Expertise in listening, perceiving, communicating, and responding to others are essential skills in developing interpersonal relationships, and a potent means of preventing misunderstanding. This book serves as an important skills manual for improving human relations; it is an indispensable guide for anyone interested in improving communication ...
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Standard Catalog of World Coins 2001-Date
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by
Colin R Bruce, II (Editor), George Cuhaj (Editor), Dr. Thomas Michael (Editor)
This edition covers all world coins from 2001 to date, including popular collector coins and sets, hundreds of new issues for African nations, complete 21st century European listings, bi-metallic and tri-metallic coins, and more.
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Sociological Theory: Classical Statements
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by
David Ashley
"This book provides a comprehensive examination of classical sociological theory by introducing students to the life, times, and ideas of the figures who have had the greatest influence on the development of the field." Each chapter focuses on one theorist and his ideas, organized into a social and historical perspective. Students will enjoy ...
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The Highlander's Last Song
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George MacDonald, Michael R Phillips (Photographer)
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A daughter's devotion
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by
George MacDonald, Michael Phillips (Editor)
Another splendid character study that centers around the life of a simple merchant's daughter, Mary Marston, in a complex and sometimes mysterious plot.
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The Lady's Confession
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by
George MacDonald, Michael Phillips (Editor)
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