BOOKS by Lisa Ford

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1	Taking Sides: Clashing Views in Business Ethics and Society more books like this by Lisa H Newton (Editor), Maureen M Ford (Editor) add to wishlist This Tenth Edition of "Taking Sides: Clasing Views in Business Ethics and Society" presents current controversial issues in a debate-style format designed to stimulate student interest and develop critical thinking skills. Each issue is thoughtfully framed with an issue summary, an issue introduction, and a postscript. An instructor's manual with ... see all copies from $1.99! new only from $7.12! \| SVS
2	Writers Workshop in a Book: The Squaw Valley Community of Writers on the Art of Fiction more books like this by Professor Alan Cheuse (Editor), Lisa Alvarez (Editor), Richard Ford (Introduction by) add to wishlist Since 1969, the prestigious Squaw Valley Community of Writers has helped develop the art and craft of many who are now household names. Instructors such as Michael Chabon, Mark Childress, Diane Johnson, Anne Lamott, Robert Stone, and Amy Tan have distilled their advice and wisdom from seminars and lectures, and the result is a book that captures ... see all copies from $2.75! new only from $2.93! \| SVS
3	Exceptional Customer Service: Going Beyond Your Good Service to Exceed the Cutomer's Expectation more books like this by Lisa Ford, David McNair, Bill Perry add to wishlist Exceptional Customer Service is packed with exercises designed for today's customer service needs. Managers as well as customer service people will find useful and solid advice on how to improve customer service from the inside out. By learning how to keep customers, instead of constantly recruiting new ones, business will boom. Lisa Ford, David ... see all copies from $3.63! new only from $11.60!
4	Taking Sides: Clashing Views on Controversial Issues in Business Ethics and Society more books like this by Lisa Newton (Editor), Maureen Ford (Editor), Fairfield University (Editor) add to wishlist People often feel surrounded by debates that could significantly affect their lives, yet are frustrated when they can't find the time to truly understand the issues involved. Titles in McGraw-Hill/Dushkin's Taking Sides series feature clear, readable selections from leading periodicals and journals, each choosing an opposing side in the debate. ... see all copies from $1.99! new only from $8.00!
5	Taking Sides Business Ethics and Society: Clashing Views on Controversial Issues in Business Ethics and Society more books like this by Lisa H Newton (Editor), Maureen M Ford (Editor) add to wishlist This 8th edition of "Business Ethics and Society" is designed to introduce students to controversies in business ethics. The readings, which represent the arguments of leading philosophers and business commentators, reflect a variety of viewpoints and are presented as "pro" and "con" arguments. see all copies from $1.99! new only from $14.99! \| first editions \| SVS
6	Clashing Views on Controversial Issues in Business Ethics and Society more books like this by Lisa H Newton, Maureen M Ford add to wishlist see all copies from $1.99! new only from $8.99! \| SVS
7	Customer Service Excellence: It's in the Details more books like this by Lisa Ford, Karen M. Miller (Editor) add to wishlist see all copies from $1.99! new only from $2.98!
8	Taking Sides: Clashing View more books like this by McGraw-Hill Companies (Creator), Lisa Newton (Editor), Maureen Ford (Editor) add to wishlist This debate-style text presents opposing and controversial views on issues of business ethics and society. It is part of a series which debates controversial issues under the headings of capitalism and corporations in theory and practice. see all copies from $1.99! new only from $2.99!
9	Only the Best on Customer Service (Only the Best Series) by Shep Hyken Larry H. Winget, Sue Pistone, Keith Harrell, Mikki Williams, Sue Hershkowitz, Vic Osteen, Scott McKain, Lisa Ford... add to wishlist see all copies from $1.99! new only from $6.99!
10	Only the Best on Leadership (Only the Best Series) by Shep Hyken Sam Silverstein Keith Harrell Roxanne Emmerich Marc Hardy Scott McKain Lisa Ford Vic Osteen Dan Clark Larry H. Winget add to wishlist see all copies from $1.99! new only from $4.99!
11	Taking Sides: Clashing Views on Controversial Issues in Business Ethics more books like this by Lisa H. Newton, Maureen M. Ford add to wishlist see all copies from $1.99!
12	Home Sparkle Fun by Lisa Ford add to wishlist see all copies from $1.99! first editions
13	Personal Power by Lisa Ford add to wishlist Personal power comes from internal qualities, not role or position. This program teaches the listener how to bring out those qualities in ways that will make them more respected and promotable. see all copies from $1.99! new only from $2.25!
14	Little Wrinkle and the Baby more books like this by Anna Ford, Lisa Cypher (Illustrator) add to wishlist see all copies from $1.99! first editions
15	Taking Sides: Clashing Views on Controversial Issues in Business Ethics and Society more books like this by Maureen Ford, Lisa H. Newton add to wishlist see all copies from $1.99! first editions
16	Building a Customer Driven Organization (the Manager's Role) by Lisa Ford Ron Meiss add to wishlist see all copies from $8.12! new only from $14.50!
17	Become a Conscious Creator: A Return to Self-Empowerment more books like this by Lisa Ford add to wishlist Have you ever wondered. How can I get what I want? How can I lead a truly empowered life? How can I make a difference in the world we share? This stimulating and enlightening book is a practical guide for understanding and utilizing our creative abilities. Lisa discusses how we are equipped with instruments of creation that are the matrix, the ... see all copies from $14.08! new only from $14.08! \| SVS
18 view cover	How to Give Exceptional Customer Service more books like this by Lisa Ford add to wishlist Here's a smart, convenient and low-cost way for you to get the latest customer service training--for your entire staff. The result is service that keeps customers coming back. see all copies from $1.99!
19 view cover	Sgt Starting a Small Business: To Starting a Business more books like this by Lisa Rogak, Suzanne Ford (Read by) add to wishlist More self-improvement guides appear daily, but how useful are they? Many insult the consumer's intelligence while others stigmatize the buyer in the checkout lane. Offering wisdom rather than wisecracks, the Smart Guides are an excellent alternative. And unlike many self-help manuals, the Smart Guides do not advocate a particular philosophy, ... see all copies from $3.65!
20 view cover	Exceptional Customer Service: Exceed Customer Expectations to Build Loyalty & Boost Profits more books like this by Lisa Ford, David McNair, William Perry add to wishlist In this new edition, the authors show management how to not merely give good service but how to exceed their customers' expectations. Treating customers well and gaining their satisfaction is not just important to business success - it's essential. Yet time after time, companies leave customer service out of their strategies. Today industries such ... see all copies from $8.38! new only from $8.38! \| SVS
21	Settler Sovereignty: Jurisdiction and Indigenous People in America and Australia, 1788-1836 more books like this by Lisa Ford add to wishlist In a brilliant comparative study of law and imperialism, Lisa Ford argues that modern settler sovereignty emerged when settlers in North America and Australia defined indigenous theft and violence as crime. This occurred, not at the moment of settlement or federation, but in the second quarter of the nineteenth century when notions of statehood, ... see all copies from $38.80! new only from $38.80! \| SVS
22 view cover	Business Ethics and Society more books like this by Lisa Newton, Maureen Ford, Elaine E Englehardt add to wishlist Taking Sides volumes present current controversial issues in a debate-style format designed to stimulate student interest and develop critical thinking skills. Each issue is thoughtfully framed with an issue summary, an issue introduction, and a postscript or challenge questions. Taking Sides readers feature an annotated listing of selected World ... see all copies from $37.06! new only from $37.06!

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