The focus of this book is the transformation of the style of American management. The author includes his management philosophy for establishing quality and productivity, and maintaining a competitive edge in business.
Help your employees to excel in dealing with the public with this stimulating, fun-filled collection of customer service training games. Designed not only to teach important skills but also to spark enthusiasm and a high level of involvement in the participants, these games utilize entertaining and instructive techniques such as role-playing, ...
When Iris Greenwold receives a copy of "Bulfinch's Mythology" for her 12th birthday, she discovers that all of the ancient gods are living in the greater Philadelphia area.
A treasury of fun, simple games and activities to help you become a more effective leader and build a happier, more productive work environment Whether you work in retail, high tech, manufacturing, health care, entertainment, or any other type of profit, nonprofit, or government organization, "The Big Book of Leadership Games" can help you become ...
Written by the first of a new breed of "quality gurus", "Fourth Generation Management" is a clear, concise synthesis of the best of current management practice and a host of dynamic prescriptions for the future. The centerpiece of the book is the "Joiner Triangle", which provides readers with a conceptual framework upon which to build a new ...
Dr. W. Edward Deming, the prime catalyst behind the transformation of Japan's industries, professes a philosophy which is in direct contrast to what is taught in most business schools. His 14 points for changing management structures, ranging from on-the-job training programs to eliminating all work quotas, form the backbone of this book. Aguayo ...
This is a brand new revised edition of the best-selling graphic novel based on the enchanting prelude to "The Lord of the Rings". First published in 1990, David Wenzel's comic book adaptation of J.R.R. Tolkien's "The Hobbit" was an immediate success and has become one of the best-loved graphic novels of the last 20 years. "The Hobbit" is the story ...
Economist W. Edwards Deming here outlines the system of transformation which underlies his theory of "14 points for management". This system of "profound knowledge" is based on cooperation rather than competition in the workplace.
Packed with fun, engaging activities, "The Big Book of Sales Games" gives you simple, fast, and enjoyable ways to train and motivate sales staff - or yourself - for selling success. Learn how to: master up-selling techniques for increased order value; polish communication skills to win sales and customer loyalty; tailor features and benefits to ...
The new second edition of W. Edwards Deming's final book includes revisions to THE DEMING SYSTEM OF PROFOUND KNOWLEDGE (tm). This is the knowledge needed for transformation from the present style of management to one of optimization. Dr. Deming writes, "This book is for people who are living under the tyranny of the prevailing style of management. ...
The Wiley Classics Library consists of selected books that have become recognized classics in their respective fields. With these new unabridged and inexpensive editions, Wiley hopes to extend the life of these important works by making them available to future generations of mathematicians and scientists. Currently available in the Series: T. W. ...
A comprehensive, step-by-step guide to grant writing Webster's New World Grant Writing Handbook walks readers through every step of the grant writing process from defining the project and getting and interpreting a foundation's guidelines to submitting and following up on the grant application. With clear, concise explanations, thorough coverage, ...
Introduction to basic concepts of statistics, curve fitting, least squares solution, conditions without parameter, conditions containing parameters. Twenty-six exercises worked out.
Descended from the great American writer Nathaniel Hawthorne, Alison Deming appropriately begins this philosophical autobiography along the shores of the North Atlantic - on Grand Manan Island, in the Bay of Fundy. Moving on to Provincetown, Massachusetts, and then to Tucson, Arizona, and Paomoho, Hawaii, Deming describes places that are dear to ...
The overwhelming majority of people in the world - 85 per cent - are religious, and more religions are now practiced in the United States than in any other country. Religion plays a critical role in international politics, in the global economy, and in a wide variety of social and cultural interactions on the domestic front. Even though religion ...
The latest edition of the bestseller on Macromedia's market-leading Web development tool - now deeper and more useful than ever! Fully revised to cover all the new features of this hot web design tool for active, database-driven Web page development! The definitive, 100% complete handbook and reference for Macromedia Dreamweaver X. Written by ...
A definitive work on the distinctive American Shaker furniture style, photographed in rooms of actual Shaker dwellings and workshops in New Lebanon, New York, and Hancock, Massachusetts. Shown in 48 superb photographic plates are side chairs, long benches, chests, sewing stands, children's furniture, oval boxes, dining tables, and more. Exact ...
An informative work of historical and contemporary Chinese myths, including a useful collection of historical documents, detailing myths as they live and change in China today. Every year, at the Wa Huang Gong temple in Hebei Province, China, people gather to worship the great mother, Nuwa, the oldest deity in Chinese myth, praising her for ...
'Powerful brands command. Read this insightful book and allow Scott to share how to make your brand stand out and deliver you buckets of money!' - Mark Victor Hansen, bestselling author of the "Chicken Soup for the Soul[registered] series. "Deming's approach to branding is not about gimmicks. It's about relationships - the real formula for ...
We guarantee every item's condition, as described on Alibris. If you are not satisfied that an item is as described, return your purchase for a refund.
