Establishing customer loyalty is crucial in any enterprise. Sewell, owner of one of the largest car dealerships in the U.S., reveals his secrets to winning customers over and ensuring they come back.
The ultimate guide to using the Enneagram system at work this book is written by the acclaimed Enneagram expert and bestselling author Helen Palmer, whose last book, "The Enneagram in Love and Work", was on the "San Francisco Chronicle" bestseller list for ten weeks. Line drawings.
Establishing customer loyalty is crucial in any enterprise. Sewell, owner of one of the largest car dealerships in the U.S., reveals his secrets to winning customers over and ensuring they come back.
Kevin O'Connor started three highly successful companies."The Map of Innovation" provides anyone--from entrepreneurs to those working in the bowels of big companies--with a method for going from brainstorm to actually bringing a product or service to market.
In this title the author presents eight principles of leadership--vision, trust, participation, learning, diversity, creativity, integrity, and community--along with the stories of 36 extraordinary business leaders, including Alan Mulally, head of the Boeing 777 project, Barry Alvarez, head coach at the University of Wisconsin, and Shirley ...
This practical and inspirational leadership guide provides detailed profiles of the top 50 American CEOs--as determined by the results of a commissioned Gallup poll--including IBM's Lou Gerstner, Microsoft's Bill Gates, and the Gap's Don Fisher.
In this first book in a new series of "Dragonlance" sourcebooks, readers get the complete picture of life in Krynn during the Fifth Age through articles dealing with education, arms and armor, politics, food, festivals, games, and clothing. Other authors include Stan Brown, a game designer, and Paul B. Thompson.
Carl Sewell's proven methods can help entrepreneurs turn their employees into service superstars, develop effective advertising, and, most importantly, keep customers coming back for more.
For the first time, the world's largest financial institution (more than 400 offices in the U.S., with over 1.8 million retirement accounts) has put its name on a book. Grow Rich Slowly is the first book to distill the expertise of these retirement financing authorities and tailor it to the specific needs of real readers.
The founder and CEO of Miller Business Systems, who's built a solid reputation for going all-out for the customer and creating an upbeat, personable environment that keeps employees happy, loyal, and productive, presents a revolutionary work in which he likens managing a company to coaching a team by joining customers and employees in a common ...
This practical and inspirational leadership guide provides detailed profiles of the top 50 American CEOs--as determined by the results of a commissioned Gallup poll--including IBM's Lou Gerstner, Microsoft's Bill Gates, and the Gap's Don Fisher.
In this accessible work, a financial analyst traces the history of bull markets and provides strategies for tailoring and protecting investments during seemingly unpredictable market swings.
In straightforward, no-nonsense language, a director of equity strategy showsreaders how to identify strong-performing stocks and what they should do whenthey find them.
Now that scientists can sequences genes with relative ease, the relationships among living organisms are becoming better known. These relationships are summarized as phylogenetic trees. This book reveals how these trees can be used to give insights into diverse fields of biological enquiry including ecology, epidemiology, development, conservation ...
There are many books that show you how to write a book, but far fewer that concentrate on strategies for getting your book published. 'Getting Published' goes well beyond the standard "get an agent advice" to reveal how to distinguish your work from countless others, and it offers the author's own proven steps for maximizing your book's chances.
What is evidence-based health communication and how does it benefit patients? How has communication been taught to health professionals and how might it be improved? How can health care professionals make the most of short encounters in order to maximise their therapeutic effectiveness for clients? This book provides a comprehensive and critical ...
A business expert presents a process to identify, create, and maintain a relationship with a client using his 12 Lifetime Tools. Aspiring new sales people and seasoned CEOs alike will find his strategies appropriate and useful.
Rosen presents eight principles of leadership - vision, trust, participation, learning, diversity, creativity, integrity and community. In today's knowledge economy, people are the 'intellectual assets' that make things happen. Success goes to companies whose leaders mobilise their people and unleash their competence, creativity and commitment.
Jesus and the devil ride along with the author as she decides to literally take Jesus home with her for a week. Can Jesus help this modern day, sandwich generation grandma sort out her priorities?
This book takes the confusion and mystery out of working with Google and its various advertising and marketing programs. You will learn the secrets of working with Google - without making costly mistakes. This book is an absolute must-have for anyone who wants to succeed with advertising on Google. This book teaches you the ins and outs using all ...
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