Revised by a team of university students, the purpose of this book remains the same: to encourage students to be active participators in university life as a whole, In a personable and refreshingly straightforward style, Bell and McGrane's critical discussion of academic life distinguishes between learning the institutional rules of higher ...
One of the all-time classic self-help books.. Twenty-five years and four million readers show that Born to Win can change lives for the better. This bestselling classic uses the well-known psychological method called transactional analysis (TA) to uncover the roles we unconsciously act out day after day. Its fifty gestalt exercises have helped a ...
Written for front-line managers, supervisors, and owners of small companies, this title shows how to create good service on a day-to-day, real time, every-time basis. It presents eight goals to ensure superior service along with practical ways to achieve excellence in each of these areas.
Informed by John Pawson's minimalist ethos, this book is about making life easier, more enjoyable and more beautiful. It is first and foremost a cookery book, with food that has been carefully selected to be simple, comfortable and delicious, allowing each individual flavour to be enjoyed. Eating is a central focus of our lives and of our homes, ...
A great confederate fighting General. Experience the siege of Atlanta, campaigns in Virginia, Gettysburg, Sharpsburg, Chickamauga, and more as seen through Gen. Hood's eyes.
Gunfights and general lawlessness were common in the frontier cities of the American West. Tombstone and Dodge City are legendary. But neither saw violence approaching that of Los Angeles in the 1850s. To combat this lawlessness, in 1853 the citizens of Los Angeles formed a volunteer mounted police force known as the Los Angeles Rangers. Under the ...
The most successful coach in college basketball history, and among the most beloved, offers his comprehensive program for building and maintaining winning teams in sports, business, and life.
John Bell, FRS was one of the leading expositors and interpreters of modern quantum theory. He is particularly famous for his discovery of the crucial difference between the predictions of conventional quantum mechanics and the implications of local causality, a concept insisted on by Einstein. John Bell's work played a major role in the ...
One of the most remarkable recent occurrences in mathematics is the refounding, on a rigorous basis, of the idea of infinitesimal quantity, a notion which played an important role in the early development of the calculus and mathematical analysis. In this book, basic calculus, together with some of its applications to simple physical problems, are ...
This is a powerful and inventive guide to creating irrationally loyal customers. There are a mountain of books about customer service, but very few as provocative and innovative as "Take Their Breath Away". This practical book shows how to create and implement cutting-edge, inspiring concepts that raise the bar for the customer experience and help ...
The artistry of puppetry includes aspects of the visual arts, theatre, music, and dance. Puppets can be traced as far back as ancient Egypt, Greece, and Rome, and are found today in cultures worldwide, across the Americas, Europe, Africa, and Asia. This work shows how puppets have been used to relay myths, poke fun at political figures, comment on ...
John Bell Hood may be the South's most famously unfortunate soldier. With his reckless charges that broke Union defenses at Gaines's Mill, Second Bull Run, South Mountain, and Antietam, Hood became the beau ideal of the Southern cavalier. However, his heroics contained the seeds of his own downfall: trusting too much in sheer courage and dash, ...
"Footnotes to History" serves as a first reader on American government. Studies show that Americans do not understand the Constitution, the Bill of Rights, or the history behind our founding and our survival as a nation. These vignettes, standing alone or together, outline certain traits of the American political system. While the United States is ...
Principles of French Law offers a comprehensive introduction to French law and the French legal system in terms which a common lawyer can understand. The authors give an explanation of the institutions, rules and techniques that characterize the major branches of French law. The chapters provide the reader with a clear sense of the questions that ...
The Near Earth Asteroid Rendezvous (NEAR) was the first mission to orbit and eventually land on an asteroid. The mission was a phenomenal success, returning hundreds of thousands of images, spectra, and other measurements about the large near-Earth asteroid 433 Eros. This book is a collection of essays by some of the scientists and engineers who ...
High-Tech Ventures is for those who design, build, and market innovative productspeople who are creating the high-tech world of the future. More specifically it is for all engineers, engineering managers, entrepreneurs, and intrapreneurs. Although engineers are responsible for identifying products and businesses that might benefit their company, ...
This new vision for designing the future of academic libraries enables librarians to become indispensable partners in the college teaching endeavor by integrating themselves into the instructional process. - Improve collaboration with faculty, researchers, and students to become an instructional partner - Connect with learners by applying design ...
Although more products and services are available than ever before, companies are still sending out the wrong message by giving their customers boring, apathetic, impatient, and uninspired service, when an organisation's commercial success is incumbent upon making customers feel valued."Customer Loyalty Guaranteed" shows leaders at all levels how ...
Discover how to harness the full power of open source tools to build a free J2EE enterprise platform The choice is yours ...you can spend thousands of dollars on commercial enterprise platforms or you can take advantage of free, fast, and reliable open source alternatives. To make your decision even easier, this innovative book provides you with ...
Lipids traditionally have been viewed as serving two functions: to form cellular membranes and to serve as energy stores. During the last two decades, a new role for lipids has taken center stage: lipids can act as signalling molecules. This book deals with a variety of lipids that have been shown to be messengers. Leading scientists explore all ...
A new perspective on religions and the environment emerges from this collection. The authors, a diverse group of indigenous and non-native scholars and environmental activists, address compelling and urgent questions facing indigenous communities as they struggle with threats to their own sovereignty, increased market and media globalization, and ...
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