» advanced search
subscribe & win

Sign up for our newsletter and enter to win FREE books.

your e-mail address Send!

BOOKS by Chip R Bell

Sometimes it pays off to expand your search to view all available copies of items matching your search terms.

Page 1 of 1   change currency
sort by
Managers as Mentors: Building Partnerships for Learning

Managers as Mentors: Building Partnerships for Learning more books like this

by Chip R Bell

Power is no longer the ticket to upward mobility or job security - competence is! Leaders as mentors must replace advice on 'how to get ahead' with guidance on "how to get (and stay) smart." This book introduces a revolutionary new paradigm for creating a learning organization one person at a time. This highly practical book is a rapid-fire read ...

see all copies from $1.99!

new only from $2.21! | signed copies | SVSClick for books eligible for free or discount Super Value Shipping.

Managing Knock Your Socks Off Service

Managing Knock Your Socks Off Service more books like this

by Chip R Bell, Ron Zemke, John Bush (Illustrator)

Written for front-line managers, supervisors, and owners of small companies, this title shows how to create good service on a day-to-day, real time, every-time basis. It presents eight goals to ensure superior service along with practical ways to achieve excellence in each of these areas.

see all copies from $1.99!

new only from $1.99! | signed copies | first editions | SVSClick for books eligible for free or discount Super Value Shipping.

Take Their Breath Away: How Imaginative Service Creates Devoted Customers

Take Their Breath Away: How Imaginative Service Creates Devoted Customers more books like this

by Chip R Bell, John R Patterson

This is a powerful and inventive guide to creating irrationally loyal customers. There are a mountain of books about customer service, but very few as provocative and innovative as "Take Their Breath Away". This practical book shows how to create and implement cutting-edge, inspiring concepts that raise the bar for the customer experience and help ...

see all copies from $13.88!

new only from $15.00! | SVSClick for books eligible for free or discount Super Value Shipping.

Customers as Partners

Customers as Partners more books like this

by Chip R Bell

Astute managers and entrepreneurs know that customer loyalty is a necessity for profitable businesses in the '90s and beyond. In "Customers as Partners", Chip Bell shows how long-term success depends on replacing superficial transaction-oriented approaches with the deeper commitment of partnership. Describing the quality that embody this deeper ...

see all copies from $1.99!

new only from $2.44! | signed copies | first editions | SVSClick for books eligible for free or discount Super Value Shipping.

Beep! Beep!: Competing in the Age of the Road Runner

Beep! Beep!: Competing in the Age of the Road Runner more books like this

by Chip R/Harari Oren Bell

Everyone is familiar with the age-old cartoon battles between Wile E. Coyote and the Road Runner - how the determined but hapless coyote plots and plans to capture the elusive bird but never achieves his long-term goal. According to the authors these classic cartoons offer a powerful metaphor for business managers today who are seeking marketplace ...

see all copies from $1.99!

new only from $1.99! | signed copies | first editions | SVSClick for books eligible for free or discount Super Value Shipping.

Service Magic: The Art of Amazing Your Customers

Service Magic: The Art of Amazing Your Customers more books like this

by Ron Zemke, Chip Bell

Like stage magic, service magic is made up of more than tricks, hocus-pocus, and bravado. The author show that service magic is an art and depends on developing customer rapport, excellent timing, and many hours of practice.

see all copies from $1.99!

new only from $6.00!

Dance Lessons: Six Steps to Great Partnerships in Business & Life

Dance Lessons: Six Steps to Great Partnerships in Business & Life more books like this

by Chip R Bell, Heather Shea

This text offers an in-depth look at how one can successfully manage the interpersonal side of business partnerships. It offers tools, details techniques and provides activities and resources to help champion thriving partnerships in every enterprise.

see all copies from $1.99!

new only from $1.99! | signed copies | first editions | SVSClick for books eligible for free or discount Super Value Shipping.

Customer Loyalty, Guaranteed: Create, Lead, and Sustain Remarkable Customer Service

Customer Loyalty, Guaranteed: Create, Lead, and Sustain Remarkable Customer Service more books like this

by Chip R Bell, John R Patterson

Although more products and services are available than ever before, companies are still sending out the wrong message by giving their customers boring, apathetic, impatient, and uninspired service, when an organisation's commercial success is incumbent upon making customers feel valued."Customer Loyalty Guaranteed" shows leaders at all levels how ...

see all copies from $1.99!

new only from $1.99! | SVSClick for books eligible for free or discount Super Value Shipping.

Managers as Mentors

Managers as Mentors more books like this

by Chip R Bell

This text shows that mentoring means valuing creativity over control, fostering growth by facilitating learning, and helping others get smart, not just ahead. It provides managers with techniques and tips on how to use a mentoring relationship to enhance continuous learning, and includes approaches useful in performance coaching and counselling, ...

see all copies from $1.99!

new only from $2.80! | signed copies | first editions | SVSClick for books eligible for free or discount Super Value Shipping.

Magnetic Service: Secrets for Creating Passionately Devoted Customers

Magnetic Service: Secrets for Creating Passionately Devoted Customers more books like this

by Chip R Bell, Bilijack R Bell

Do you long to build a cult-like following for your business? Would you like to have customers that don't just forgive you when you err, but actually help you correct what caused the mistake? Customers that don't just recommend you, but assertively insist that their friends do business with you? Discover the seven "magnetic service" secrets that ...

see all copies from $1.99!

new only from $5.58! | signed copies | SVSClick for books eligible for free or discount Super Value Shipping.

view cover

Magnetic Service: The Secrets of Creating Passionately Devoted Customers more books like this

by Chip R Bell, Bilijack R Bell

This title is written by the best-selling author of "Managers As Mentors", which has sold over 100,00 copies sold. It reveals the 7 magnetic-service secrets that work for well-known brands, such as starbucks, Harley Davidson, and Ritz-Carlton. It provides countless tools, techniques, and tips important to fostering customer devotion. It includes ...

see all copies from $1.99!

new only from $1.99! | signed copies | first editions

view cover

Demystifying Outsourcing: The Trainer's Guide to Working with Vendors and Consultants more books like this

by Debbie Friedman, Chip R Bell (Foreword by)

"Demystifying Outsourcing" emphasizes the importance of building partnerships with consultants and vendors to achieve results. Training managers who utilize this resource will build their confidence and strengthen their outsourcing capabilities as they navigate complex outsourced projects. As a comprehensive toolkit, the book takes the reader step ...

see all copies from $7.85!

new only from $7.85! | SVSClick for books eligible for free or discount Super Value Shipping.

Instructing for Results more books like this

by Fredric H Margolis, Chip R Bell

see all copies from $1.99!

new only from $13.96! | first editions

Service Wisdom: Creating and Maintaining the Customer Service Edge more books like this

by Ron Zemke, Chip R. Bell

see all copies from $1.99!

new only from $2.00! | SVSClick for books eligible for free or discount Super Value Shipping.

view cover

Customer Love: Attracting and Keeping Customers for Life more books like this

by Chip R Bell

This work provides the philosophy and practical guidance to enable organizations to elicit customer loyalty. Topics covered include the techniques and strategies to promote a sustainable culture that nurtures the customer, and examples of organizations famed for "customer love".

see all copies from $2.90!

new only from $22.64! | signed copies | first editions

view cover

The Trainer's Professional Development Handbook more books like this

by Ray Bard, Chip R Bell, Linda Webster

see all copies from $1.99!

new only from $47.01! | first editions

Understanding Training: Perspectives and Practices more books like this

by Chip R. Bell, Fredric H. Margolis

see all copies from $1.99!

The Client-Consultant Handbook: Twenty-One Experts Tell Managers How to Choose, Negotiate With, and Get the Most from a Consultant more books like this

by Chip R. Bell, Leonard Nadler

see all copies from $1.99!

Clients & Consultants: Meeting and Exceeding Expectations more books like this

by Chip R. Bell, Leonard Nadler

see all copies from $2.37!

view cover

Mentoring - Haga Crecer a Sus Colaboradores more books like this

by Chip R Bell

Este libro es una guia de lectura rapida y provocativa para conseguir que los colaboradores crezcan y se adapten a las necesidades de las organizaciones actuales. Esta dirigido a aquellos directivos que desean ser los lideres de las organizaciones que aprenden.

see all copies from $14.00!

Influencing--marketing the ideas that matter more books like this

by Chip R Bell

see all copies from $2.45!

El Gerente Como Mentor more books like this

by Chip R Bell

see all copies from $10.98!

Clientes Como Socios Construyendo Relaciones Perdurables

by Chip R. Bell

see all copies from $2.82!


Page 1 of 1

 

Our Money-Back Guarantee

We guarantee every item's condition, as described on Alibris. If you are not satisfied that an item is as described, return your purchase for a refund.