In today's fast-moving, fiercely competitive markets, sales is more than a job, it is a career, a profession requiring special knowledge and specific skills. You have to be your own boss, take on the responsibilities--and reap the rewards--of sales management. "Be Your Own Sales Manager" puts the most up-to-date management techniques at your ...
Two renowned business experts offer refreshingly unique, profitable advice for managers based on a simple yet revolutionary method of interpersonal communication. Alessanndra and O'Connor set forth the idea that, instead of the Golden Rule, which treats all people alike, the real key to performance is the Platinum Rule: doing unto others as they'd ...
Why are some people always the center of attention, no matter what the situation? How do they attract others? This groundbreaking audiobook reveals terrific tips that can help anybody become more outgoing and dynamic. Abridged. 2 CDs.
"The Eight Competencies" gives readers the simple essential elements for self-directed performance improvement. This competency-based book involves the incorporation of "emotional intelligence" into a career as well as the profit-focused "hard skills."
A fully revised and updated edition of the management classic which offers updates on crucial guidelines and techniques for developing the interpersonal skills necessary to improve relations with employees, assessing and improving current working situations, understanding the differences between people, and numerous other methods for creating a ...
"PeopleSmart" offers powerful techniques for turning every encounter into a mutual win. Whether you want to be better at selling or socializing ... managing or motivating ... producing or parenting ... winning or wooing, this book has the answers.
The ultimate sales training system for results-hungry sales pros who want to excel in todays complex sales arena Collaborative Selling How to Gain the Competitive Advantage in Sales "Quality was the key word for success in the 80s. Team selling that makes the customer a true partner will be the point of differentiation in the 90s. Collaborative ...
Offers practical advice on developing verbal and nonverbal communication skills, writing effective correspondence, leading productive meetings, and using listening skills.
Offers managers advice on understanding human behavior, choosing a style of decision making, learning to effectively communicate with superiors, co-workers, and subordinates, and coordinate group problem solving.
Become a more productive manager. Learn how to bring out the best in everyone and gain the cooperation of even the most difficult people. The key is determining behavior styles. PeopleSmarts shows you how to decipher your own style first, then identify the styles of others, and finally adjust your behavior to increase cooperation.
Describes how business consultants can gain credibility and marketability by writing and publishing books and periodicals. The text is filled with tips on overcoming fears, establishing self-discipline and enhancing creativity.
"The Sales Professional's Idea-A-Day Guide" is loaded with ideas -- 250 of them, one for each workday of the year -- that will make your sales soar and give you the tools to build long-term sales success into your sales career every day of the year. Five minutes a day is all it takes. Whether you've been in sales for 20 days or 20 years, you'll ...
This book is about the accountability performance system, which can be applied to any training program. It explores the critical difference between the content and context of any program.
"The Sales Manager's Idea-A-Day Guide" is loaded with ideas -- 250 of them, one for each workday of the year -- that you can share with your sales team to make their sales soar and to help strengthen your own management skills with just 15 minutes a day. Use this revolutionary book to start each day providing your reps with a new moneymaking idea. ...
How do salespeople become successful? According to the author, the only surefire way is to absorb new ideas and information one day at a time. That's the premise behind this sales guide that contains 250 "small" ideas that readers can put to work immediately to make a big improvement in selling and customer service effectiveness. Two basic formats ...
In the last 20 years, a revolution has taken place in the understanding of what intelligence is and how to use it. At the same time, the seeming miracle of the computer has become a major presence in everyone's life. And in an environment in which thinking machines have become so important, people may be devaluing the power of their own brains. ...
Based on a dynamic new approach proven in sales training programs in some of the nation's most successful companies, Collaborative Selling delivers a result-driven, six-step communication and problem-solving program that helps you accurately target your market... identify and contact your best prospects, explore and meet their needs and ...
Based on Alessandra's renowned video training program, this guidebook tells how to focus on helping, not winning; use relationship strategies to make the sale; eliminate tension in the sales process; and more. Charts and tables.
Trainer's Guide* Includes step-by-step instructions for conducting a full- or half-day training program?down to what questions to ask and what responses to expect! Plus, you get excellent information on how to facilitate a training session?great for new trainers and nontrainers preparing to conduct People Smarts training. People Smarts Video* ...
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