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Difficult Conversations: How to Discuss What Matters Most

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  • Trade paperback, Penguin Books, 2010


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  • Trade paperback, Penguin Putnam, 2000


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Discussions about Difficult Conversations: How to Discuss What Matters Most

Terrence M

Skilled Manipulation

The authors use Argyris' work, Action Science, in a distorted manner to teach people to be skilled manipulators. It is the polar opposite of truthful and honest communication.

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