Alibris guarantees the condition of every item as it is described on our Web site.
If you are not satisfied that your purchased item is as described, please proceed as
If you purchased a print book, movie, or music item, follow the
instructions below to return your purchase within 60 days of its original shipment
date for a refund.
If you return a purchased item more than 60 days after its shipment date,
the item will be discarded and you will not be eligible to receive a
How to submit returns
Returning a purchase from Alibris is easy. If you need to return a purchase,
simply follow these instructions:
Step 1 Visit the Order History
in Your Account and click the order number link for
the item you will be returning.
Step 2 From the Order Detail
page, click the Return This Item link.
Step 3 Complete the return
form in detail and click the Submit button.
Step 4 Print the authorization
page* and return label.
Please rewrap the item in its original packaging, along with the authorization
page*, and ship it using the mailing label provided. Once we have received and
processed the returned item, Alibris will notify you of your refund via e-mail. You
can expect a refund in the same form of payment originally used for your purchase,
two to three weeks after we receive your return.
*The return authorization
page must be included with your return. Items returned without the return
authorization page will be discarded without refund. For items valued over $100, the
use of delivery Confirmation or other tracking is strongly recommended.