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Book Rental Terms and Conditions

Thank you for your interest in our rental program. We appreciate your business, and we work hard to provide you with the highest quality books at the lowest prices. At this time, our book rental program is open to customers in the United States.

Your book rentals guarantee

You may return your rented book within 21 days of its rental date, with no questions asked. Simply use the return kit provided, or access Your Account and print a return label. See our rentals refund policy below.

Books rented from us will always be U.S. edition textbooks. We can't guarantee that supplemental materials (such as CD-ROMs or workbooks) will be included with each rental. We suggest checking with your professor to learn whether or not the supplements are necessary. Many times they are not. Alternatively, you may purchase supplemental materials through other means, even your college bookstore.

Your rental period 

Books can be rented for different periods of time. The rental period begins on the date your rental order is placed. Since the last thing you want to worry about is returning your book during finals, you have a 15 day grace period at the end of the rental period. Just be sure that your return is received by the end of the grace period.

If your rental return is not received by the end of the rental period, plus 15 day grace period,, you will be charged for the purchase of the book and it will be yours to keep. To learn the price of your book, go to Your Account, select the book, and then click the "Details about this item" link.

You'll receive reminder e-mails so you are aware of your upcoming deadlines.

Receiving your rented books

The books you rent will be shipped by an expedited method within one business day of your order date. Once your rented book ships, we'll e-mail you its tracking number; this information will also be available in Your Account.

If your rental appears to be delayed in transit, please contact the carrier first. If your book fails to arrive, please contact customer service. We do our best to accurately estimate delivery dates, but the actual date is out of our control.

Returning your rented books 

PLEASE NOTE the following important information to ensure that your return is processed correctly:

If you want to return a rented book within 21 days of its rental date, see our Worry-Free Guarantee.

When it's time to return your rented book at the end of your rental period, please do the following:

  • Place the book inside your pre-labeled return kit, and drop the package off at the nearest post office. That's it!
  • If you've misplaced your return kit, or haven't received it, returning is still simple. Simply do the following:
    • Access Your Account, print your FREE return-shipping label, and affix it to your own box.
    • Package your book by itself—and well enough to prevent shipping damage.
    • Drop it off at the nearest post office.

    Rental books not returned on time

    If your books are not returned on time, you will be charged the difference between what you already paid to rent the book, and the purchase price of the book.

    If you ship your rented book on time and via its assigned return-shipping label but it is delayed or lost by the carrier, we'll realize that you did your part and, of course, we won't charge you for the delay or loss.

    To prevent late returns, be sure to mark the due date on your calendar and watch for the e-mails we'll send you about your approaching deadlines.

    Loss or damage of rental books

    While you are renting a book, you are responsible for protecting it from loss or damage.

    Normal wear and tear of a book is, well, normal. Even a small amount of highlighting and margin notes within reason are acceptable. After all, your rented book is there to help you with your studies. However, please be respectful of others who may use the book after you. Don't excessively highlight or mark up a rented book or do anything that would prevent another customer from being able to fully use and enjoy it. We will charge you if a rental book is torn, pages are missing or stained, or the book is, in any other way, unsuitable for reuse.

    If your rented book is lost or stolen, you may acquire an identical book and send it back as a replacement copy. Otherwise, you'll be charged the full purchase price of the book at the time you rented it (less your already-paid rental fee); it will be as if you bought the book instead of renting it. To learn the purchase price of your book on the day you rented it, go to Your Account, select the book, and then click the "More Details" link.

    Maximum charge for rentals

    The maximum charge you may incur due to a rented book's late return, loss, or damage is the difference between the rent you've already paid for the book and its purchase price at the time you rented it.

    To learn the purchase price of your book on the day you rented it, go to Your Account, select the book, and then click the "More Details" link.

    Rentals refund policy 

    We are committed to your satisfaction. If you drop a class and don't need a rented book or are dissatisfied with a book you receive, here's what to do to return it for a full refund:

    • If you've received a pre-labeled return kit, place your book inside, and drop it off at the nearest post office.
    • If you haven't received your pre-labeled return kit yet, simply access Your Account, print your return-shipping label, affix it to your own box with your book securely packaged inside, and drop it off at the nearest post office.

    You may want to learn more about returning a rented book. Please allow up to two weeks for a refund to appear on your credit card.

    Keeping your rented book

    If you decide to keep your rented book, please contact us to arrange a purchase. You'll be charged the price of the book at the time it was rented, less the amount you paid for the rental; it will be as if you bought the book instead of renting it.

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