never recieve book

Lupe

what happens when after a month I still havent recived the book I ordered. Nor can I get an email response

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WhiteUnicornBooks

Hi Lupe,

I'm sorry you are having problems. This page

http://www.alibris.com/help/order-status#order

says, in part, "If you have not received your order within 30 days of its shipment date, please contact Customer Service immediately. We are unable to refund lost orders reported to us more than 90 days after the shipment date." The Customer Service link leads to the page

http://www.alibris.com/contact/contact-cs

where you can contact Alibris. Your order number would help greatly in straightening out the situation. Your order number should be in your Order Acknowledgement e-mail, Shipping Notification e-mail, or a similar order-related e-mail from Alibris.

De

DeWayne White
http://whiteunicornbooks.alibrisstore.com/
A proud member of the IOBA
The books you want...from the booksellers you can trust
http://www.IOBA.org

------------------------
Shop my Alibris store: White Unicorn Books
Alibris seller since 2002

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Alibris_Amy

Hi Lupe,
I'll be happy to help you but didn't find an order under your email address. Please email your Alibris order number to info@alibris.com with "Attn: Amy" in the subject line.
Thanks!
Amy

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