The Chief Learning Officer: Driving Value Within a Changing Organization Through Learning and Development
New business realities and customer demands, coupled with new technologies in a changing competitive landscape are causing corporate learning ... Show synopsis New business realities and customer demands, coupled with new technologies in a changing competitive landscape are causing corporate learning departments to rethink their value, role, and impact in the organization. Added to this changing environment is an increasing level of business uncertainty, causing managers to question the investment in learning and to focus increased attention on trying to understand the value of learning and deciding the appropriate level of investment. In a world of limited resources and tight budgets, learning must be viewed as essential to a successful achievement of business goals. The individual driving this function, the Chief Learning Officer (CLO), is in a unique position to add significant value to the organization. The role of the CLO is to drive value, focusing on issues such as business alignment, managing resources, innovation, customer service and ROI. The challenge is to show value to the organization in terms that business leaders and financial analysts can understand and appreciate. Written from the perspective of the CLO, this book discusses nine important value-adding strategies, making up this critical role of the CLO of the future. At least twenty high profile CLOs will provide their strategies on each of these issues. This book is essential reading for both the training and HR communities who need to show the value and connect learning to the business. And also senior management within the organization who demand that learning add the necessary value to the enterprise. This book shows the value that can be achieved in the organization if it is managed and organized properly and the appropriate leadership is provided.