Quality and Performance Excellence: Management, Organization, and Strategy

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Quality and Performance Excellence: Management, Organization, and Strategy - Evans, James R

This book has three objectives: To familiarize students with the basic principles and methods associated with total quality and performance excellence; To show students how these principles and methods have been put into effect in a variety of organizations; and To illustrate the relationship between basic principles and the popular theories and ... Read More

Quality and Performance Excellence: Management, Organization, and Strategy 2007, Cengage Learning

ISBN-13: 9780324381320

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