Simply look for the Free Shipping truck next to
an item. The truck indicates an item is in the
Alibris warehouse and ready to ship. Select at
least $49 worth of items displaying a truck and
get free shipping to any US address.
Alibris is an online marketplace with over 10,000
independent sellers. When you select your items
from a single seller you'll get consolidated
shipping rates from that seller.
This unique book is a customer service training reference/workbook, with a customer-centered orientation model. Its integrated approach emphasizes a ...Show synopsisThis unique book is a customer service training reference/workbook, with a customer-centered orientation model. Its integrated approach emphasizes a business organization's service philosophy and strategy, its systems, and the people-management policies that allow the business to succeed in the 21st century. With its comprehensive coverage of customer service communication "best practices," "Customer Service" provides innovative concepts and techniques appropriate for both experienced and entry-level customer service providers. " This interesting and informative book is necessary reading for vice-presidents, directors, managers, and supervisors in Consumer Affairs; customer service managers, directors and managers of Call Centers, managers and supervisors in Customer Relations; Customer Support managers; and Customer Service trainers.Hide synopsis
Description:Fair. Connecting readers with great books since 1972. Used books...Fair. Connecting readers with great books since 1972. Used books may not include companion materials, some shelf wear, may contain highlighting/notes, may not include cdrom or access codes. Customer service is our top priority!
Description:Good. NO CD; No Access Code; Minor highlighting, markings and...Good. NO CD; No Access Code; Minor highlighting, markings and tears; Some edge, cover, corner wear, scratches and creases; Unless stated otherwise herein the notes, complementary books or items are not present; $20.00 minimum excluding shipping for orders to Puerto Rico & Hawaii; standard shipping is by USPS Media Mail & Expedited shipping is by USPS Priority Mail or equivalent;
Description:Good. Ships same day or next business day! Expedited shipping...Good. Ships same day or next business day! Expedited shipping available. Used sticker and some writing and/or highlighting. Used books may not include working access code or dust jacket.
