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The Eight Essential Steps to Conflict Resolution

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Problems that "just won't go away" can be settled through methods developed by one of America's leading experts in conflict resolution. In clear ... Show synopsis

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Reviews of The Eight Essential Steps to Conflict Resolution

Overall customer rating: 5.000
Stevie4X

Great book for your library!

by Stevie4X on Apr 2, 2007

I thoroughly enjoyed this book. Week's careful, comprehensive explanation of the eight steps he suggests to resolve conflict were clear and easy to understand. I appreciated the examples he gave with each of the steps, making the content more alive and realistic. I use the book to help avoid conflict ... More

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