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The Eight Essential Steps to Conflict Resolution


Problems that "just won't go away" can be settled through methods developed by one of America's leading experts in conflict resolution. In clear ... Show synopsis

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Reviews of The Eight Essential Steps to Conflict Resolution

Overall customer rating: 5.000

Great book for your library!

by Stevie4X on Apr 2, 2007

I thoroughly enjoyed this book. Week's careful, comprehensive explanation of the eight steps he suggests to resolve conflict were clear and easy to understand. I appreciated the examples he gave with each of the steps, making the content more alive and realistic. I use the book to help avoid conflict ... More

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