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The Eight Essential Steps to Conflict Resolution

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Problems that "just won't go away" can be settled through methods developed by one of America's leading experts in conflict resolution. In clear ... Show synopsis

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Reviews of The Eight Essential Steps to Conflict Resolution

Overall customer rating: 5.000
Stevie4X

Great book for your library!

by Stevie4X on Apr 2, 2007

I thoroughly enjoyed this book. Week's careful, comprehensive explanation of the eight steps he suggests to resolve conflict were clear and easy to understand. I appreciated the examples he gave with each of the steps, making the content more alive and realistic. I use the book to help avoid conflict with those people and organizations I deal with daily. I use it to counsel those in conflict (I don't have my copy now bcause I've lent it to a school administrator to help him peacefully resolve a conflict). The one area I felt Weeks needed to address was cross-cultural conflict resolution. He did address the choosing of the venue, choosing a place that does not offend cultural mores (Weeks 1992:76-80). Most of the eight principles he expounded could be adapted into different cultural contexts. I missed seeing some examples of these eight steps of conflict resolution in cross-cultural contexts. As an example from current events, I would have been very interested in reading his example of how the negotiating parties chose the venue for the talks between the Israeli government and the Palestinian governing coalition. I highly recommend this book for reading, learning concepts and most importantly, to put in practice.

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