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Miller provides a method for putting personal accountability into daily action, which can bring astonishing results: problems get solved, barriers ...Show synopsisMiller provides a method for putting personal accountability into daily action, which can bring astonishing results: problems get solved, barriers come down, service improves, teamwork grows, and people adapt to change.Hide synopsis
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This is an excellent book. A quick and easy read, although it may be painful. The short chapters can be read in 5 minutes but carry a punch. Be ready to change your way of looking at life. I was confronted by some of my own selfish thinking and it's made a difference in my own attitude at work and ...
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