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What's This India Business?: Offshoring, Outsourcing and the Global Services Revolution

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What's This India Business?: Offshoring, Outsourcing and the Global Services Revolution

by Paul Davies

About this title: A global services revolution is taking the business world by storm!From call centers and claims processing to human resources, accounting and even legal operations, service jobs are migrating from the West to India by the thousand each year. While cost reduction is often the initial goal of off-shoring, What's This India Business?: Offshoring, Outsourcing and the Global Services Revolution demonstrates its real value: increased quality and greater effectiveness. Rich in examples and expert advice, this nuts-and-bolts guide ... read more

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