When You Say Yes But Mean No: How Silencing Conflict Wrecks Relationships and Companies... and What You Can Do about It

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When You Say Yes But Mean No: How Silencing Conflict Wrecks Relationships and Companies... and What You Can Do about It - Perlow, Leslie A

Delivering a shock of recognition, this is a compelling and practical look at a problem everyone in business has--but few have been able to articulate and solve. Perlow shows readers how to turn situations around and break the rules governing ''the way we do things around here.

When You Say Yes But Mean No: How Silencing Conflict Wrecks Relationships and Companies... and What You Can Do about It 2003, Crown Business

ISBN-13: 9781400046003

Hardcover

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