Encouraging the Heart - Kouzes, James M, and Posner, Barry Z, Ph.D.

In Encouraging the Heart, the authors team up again to reflect upon one of the most elusive aspects of leadership - caring - and offer readers a deeper understanding of how and why it works. More importantly, they extend a set of principles, practices, and examples that show how to energize people to excel and then reach for even greater heights. ...

Encouraging the Heart 1999, Jossey-Bass, San Francisco, CA

ISBN-13: 9780787941840