Toxic Emotions at Work: How Compassionate Managers Handle Pain and Conflict

by

Toxic Emotions at Work: How Compassionate Managers Handle Pain and Conflict - Frost, Peter J, Dr., Ph.D.

Frost argues that managers must work to institutionalize compassion if they want to avoid the debilitating effects of pain on performance. He illustrates how managers can recognize and support toxin handlers--and importantly, what they must learn from these individuals in order to take on the critical role of emotional management themselves.

Currently there are no copies available. However, our inventory changes frequently. Please check back soon or try Book Fetch.