Management: Meeting and Exceeding Customer Expectations - Plunkett, Warren R, and Allen, Gemmy S, and Attner, Raymond F

MANAGEMENT: MEETING AND EXCEEDING CUSTOMER EXPECTATIONS, Ninth Edition is a comprehensive survey of the principles and practices of management as they are being applied around the world. The content and features are structured to reinforce two continuing themes that are woven into the chapters' narratives: 1) the never-ending effort by managers ...

Management: Meeting and Exceeding Customer Expectations 2012, South Western Educational Publishing, Mason, OH

ISBN-13: 9781111221348

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Management: Meeting and Exceeding Customer Expectations 2007, Thomson South-Western

ISBN-13: 9780324423013

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Management: Meeting and Exceeding Customer Expectations 2007, South-Western, Mason, OH

ISBN-13: 9780324568363

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Management: Meeting and Exceeding Customer Expectations 2005, Thomson South-Western

ISBN-13: 9780324227154

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Management: Meeting and Exceeding Customer Expectations 1997, South Western Educational Publishing, Cincinnati, OH

ISBN-13: 9780538844963

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Management: Meeting and Exceeding Customer Expectations 1997, South Western Educational Publishing, Cincinnati, OH

ISBN-13: 9780538863117

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Management: Meeting and Exceeding Customer Expectations 1997, South Western Educational Publishing, Cincinnati, OH

ISBN-13: 9780538856591

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