MANAGEMENT: MEETING AND EXCEEDING CUSTOMER EXPECTATIONS, Ninth Edition is a comprehensive survey of the principles and practices of management as they are being applied around the world. The content and features are structured to reinforce two continuing themes that are woven into the chapters' narratives: 1) the never-ending effort by managers ...
MANAGEMENT: MEETING AND EXCEEDING CUSTOMER EXPECTATIONS, Ninth Edition is a comprehensive survey of the principles and practices of management as they are being applied around the world. The content and features are structured to reinforce two continuing themes that are woven into the chapters' narratives: 1) the never-ending effort by managers and organizations to meet or exceed customer needs, and 2) the need of organizations and their people to be guided by effective leadership.
INTERNATIONAL EDITION, brand New, International/Global Edition, NOT LOOSE LEAF VERSION, NO SOLUTION MANUAL, NO CD, NO ACCESS CARD, Soft Cover/ Paper Back written in English, Different ISBN and Cover Image from US Edition; Sometimes, the title is different from US Edition, and the exercises and homework problem are in different orders or maybe completely different than the US edition, Please email us for confirmation. Some books may show some word such as Not for Sale or Restricted in US on the cover page. However, it is absolutely legal to use in USA, the book will be sent from IL or oversea warehouse based on the stock availability.
New in new dust jacket. Alternate edition or International Edition, different cover and ISBN on the outside but same contents on the inside. Don't usually come with supplemental items like access codes or DVD/CD. Saves you a lot!
New in new dust jacket. Alternate Edition-International edition book! Actual ISBN is different but contents the same as US edition. Supplemental items may not be included, please contact us for more details"
Fair. Hardcover. All text is legible, may contain markings, cover wear, loose/torn pages or staining and much writing. SKU: 9781111221348-5-0-3 Orders ship the same or next business day. Expedited shipping within U.S. will arrive in 3-5 days. Hassle free 14 day return policy. Contact Customer Service for questions. ISBN: 9781111221348.
South Western Educational Publishing, Mason, OH
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