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Sequel to "Getting to Yes", this book takes the approach further to deal with the problem of what to do if the opposition persistently say "no". It provides a step-by-step method for negotiation that will ensure satisfactory agreement is reached even with the most determined "no-men".

Getting Past No: Negotiating with Difficult People 1991, Random House Business Books, London / London

ISBN-13: 9780712650861

Hardcover

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