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With a timely emphasis placed on the role of queueing models in the telecommunications revolution, the third edition of this text has been even more ...Show synopsisWith a timely emphasis placed on the role of queueing models in the telecommunications revolution, the third edition of this text has been even more clearly articulated and demonstrated. Numerous illustrative examples and exercises are supported by the incorporation of available spreadsheet-based computer software (Excel and Quattro) that allows the reader a hands-on comprehension of responses of waiting-line systems to parameter and environmental changes. Also includes boxed in equations for easy reference.Hide synopsis
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