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The Eternal E-Customer: How Emotionally Intelligent Interfaces Can Create Long Lasting Customer Relationships
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The Eternal E-Customer: How Emotionally Intelligent Interfaces Can Create Long Lasting Customer Relationships

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The Eternal E-Customer focuses on getting e-businesses to the next level of customer loyalty. In the competitive world of e-commerce, the winners ... Show synopsis

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  • The Eternal E-Customer: How Emotionally Intelligent Interfaces Can Create Long Lasting Customer Relationships

    Hardcover, 2001

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